Please take a moment to complete the customer service survey using the scale below. This is a departmental survey that seeks to understand how satisfied you were as an organization with your procurement experience. Your responses should represent the overall opinions of those in your organization who played an active role on the project. The survey contains eight questions and takes less than five minutes to complete.

YOUR RESPONSES ARE COMPLETELY CONFIDENTIAL. NO IDENTIFYING INFORMATION IS STORED.

* 1. What was the nature of your interaction with the Department of Procurement?

* 2. What was the Project/FC No. and Title?

* 3. How satisfied were you with the knowledge and guidance provided by Department of Procurement staff during the procurement process?

* 4. How satisfied were you that we conducted business in a professional manner?

* 5. How satisfied were you that we responded to inquiries within a reasonable time period?

* 6. How satisfied were you that we worked to resolve all issues or concerns in a timely manner?

* 7. How satisfied were you with our overall level of customer service?

* 8. Please share any suggestions or recommendations for our future customer service efforts:

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