Survey of Australian and ASEAN Digital Trade

Thank you for indicating your interest in the Survey of Australian and ASEAN Digital Trade. The Survey is being undertaken by ASEAN and Australian stakeholders to identify challenges, strengths and opportunities for economic growth and development in the region through greater standards harmonisation prioritising digital trade. The survey also intends to determine possible priority areas for a future work program that supports harmonisation of digital standards and regulatory cooperation between Australia and ASEAN Member States.

Your organisation’s input and response to this survey is very important and we would like to thank you in advance for your valued contribution.

The Survey has been developed to assess the ASEAN region's digital readiness and the current utilisation of national and international standards. It aims to determine areas of opportunity for collaboration in digital standards harmonisation, technical alignment, regulatory coherence, and policy cooperation and also uncover knowledge and participation gaps across the digital trade sphere. 
The Survey is being conducted across all ten ASEAN Member States and Australia from Monday 5 February until Friday 27 March. The information gathered in the Survey will be provided to the ASEAN Secretariat, the ASEAN Member State Heads of State and the Australian Government, to make recommendations on future actions and activities that will promote the adoption and use of international standards in the digital sphere by ASEAN Member States and Australia to increase economic integration, raise awareness and enhance regional relationships. 
All responses are strictly confidential and will be presented in an aggregate form only. If you would like to provide any additional or supporting documentation, please email the team at
This survey should take approximately 10 minutes to complete. 


- The Digital Economy refers to an economy that is based on digital information and communication technologies.

- Digital Readiness is the capacity for people to engage with online resources with full information about service attributes and use of personal and household data.

- A Standard is a document approved by a recognised body that provides rules, guidelines or characteristics for products or related processes and production methods, with which compliance is not mandatory.

- A Technical Regulation is a document which lays down product characteristics or their related processes and production methods, including the applicable administrative provisions, with which compliance is mandatory.

* 1. Please provide your contact details:

* 4. What industry does your organisation operate in?

* 5. What does the term 'digital trade' mean to you or your organisation? 

* 7. How would you rate your organisation's digital readiness? 10 being the highest, 1 being the lowest. Please provide supporting evidence

* 8. How would you rate your economy's digital readiness? 10 being the highest, 1 being the lowest. Please provide any additional comments.

* 9. Are you aware of your economy having a government or industry led digital trade strategy? Please provide details. 

* 10. In your economy, which entity or organisation(s) is responsible for setting digital trade strategy, policy and regulation? Please also explain your engagement with them.

* 11. Please order the following to indicate which has the greatest impact on your business/organisation or economy's digital trade readiness? (10 being the highest impact, and 1 being the lowest impact)

* 12. Please provide further information on the three highest priority digital trade categories that you nominated in question 11:

* 13. How has the internet (and other digital trade platforms) assisted your organisation's ability to undertake the following activities?

* 14. Please rank the following digital sectors in order of priority for your organisation or economy. (5 being the highest priority, 1 being the lowest priority).

* 15. What other areas of digital infrastructure are a major concern from your organisation or economy?

* 16. Please rate the following digital trade obstacles for your organisation:

  Not an obstacle Minor obstacle Somewhat of an obstacle Significant obstacle Very significant obstacle
Data localisation requirements
Market access limitations
Privacy and/or data protection requirements
Intellectual property rights
Uncertain legal liability management
Customs requirements
Lack of standards harmonisation
Lack of regulatory cooperation and coherence
Lack of technical alignment
Lack of interoperability
Human resource constraints

* 17. Is your organisation's cyber security framework governed by technical regulations? Please explain

Technical regulations are defined as government-mandated rules or procedures that must be met in order to sell a product in a market.

* 18. Which of the following prevent your organisation or economy from utilising national or international standards? 

* 19. Does your organisation employ cloud computing solutions? What are the benefits that have been realised by using the cloud based systems?

* 20. Are you aware of your member states engagement in international standardization? Have you or your organisation been engaged in any national or international standards development practices? Please explain

* 21. Does your organisation utilise national or international standards to support cyber security? Please explain

* 22. Is the digital privacy of consumers, employees and business partners a priority for your organisation or economy? What policies or procedures are put in place for their protection?

* 23. Does your organisation have a digital education or talent harvesting programmes set up for employees? Please explain.

* 24. Does your economy or organisation have specific programmes or strategies to engage women and the community in the digital economy?

* 25. Do you or your organisation consider Digital Trade to be a priority concern for ASEAN and Australia? Please explain

* 26. How would you like to see the ASEAN Community to address digital trade barriers present in your member state? Please explain

* 27. Would your organisation and economy benefit from a medium to long-term ASEAN-Australia digital trade standards harmonisation, technical alignment, and regulatory cooperation program? Please explain