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* 1. How satisfied are you with your overall engagement with A Second Chance, Inc.?

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* 2. How responsive is A Second Chance, Inc. to your questions/concerns?

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* 3. How satisfied are you with the services of A Second Chance, Inc.?

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* 4. How timely is A Second Chance, Inc. in addressing your concern?

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* 5. If you requested information from A Second Chance, Inc., how timely was the organization in getting the information back to you?

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* 6. How would you rate our overall quality of services to members of the TRAID?
(the child or youth, the caregiver and the birth-family)?

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* 7. How would you rate your engagement  with our administration? (i.e., Fiscal, HR, etc..)?

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* 8. How would you rate your overall impression with the agency's leadership?

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* 9. How responsive has the agency been to your recommendations (general or specific)?

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* 10. What is your overall rating of A Second Chance, Inc. as an accountable organization?

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* 11. Can you suggest how ASCI could be more helpful toward strengthening our relationship?

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* 12. Can you suggest any ways ASCI could improve communication?

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* 13. Can you tell us the strongest function of how ASCI operates?

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* 14. Is there anything else you would like to tell us?

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100% of survey complete.

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