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AnyBet Online Customer Survey

Complete Our Survey and Earn 10 Free Spins!
The first 50 eligible online customers to fully complete and submit this survey will receive five (10) free spins credited to their registered online account. Each spin is valued at J$50.00.
Limited to one reward per customer and online account. Duplicate, Incomplete or unverifiable submissions will not qualify. Terms and conditions apply.
1.How long have you been an AnyBet customer?
2.How often do you use AnyBet?
3.On average, how much do you spend on AnyBet in a typical month?
4.Which AnyBet products have you used in the past 3 months? (Select all that apply.)
5.Which product do you use the most?
6.Which product did you first sign up to use?
7.Which product would you like to learn more about?
8.For each product below, indicate: I play regularly / I've tried it / I've heard of it / I didn't know AnyBet offered it.
I play regularly
I have tried it
I have heard of it
I didn't know AnyBet offered it
Sports Betting
SkyPilot
Horse Racing
Instant Games
Virtual Sports
Global Numbers
9.What do you like most about AnyBet? (Choose up to 3.)
10.What is the main reason you choose AnyBet over other gaming platforms?
11.Overall, how satisfied are you with your experience at AnyBet retail locations?
Very dissatisfied
dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very Satisfied
12.How would you rate the speed of service at the retail location?
13.How easy is it to find the products, games or betting markets you want?
14.How easy is it to place a bet on the AnyBet platform?
15.How satisfied are you with the withdrawal process?
I have not made a withdrawal
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very satisfied
16.How satisfied are you with the deposit process?
I have not made a deposit
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very satisfied
17.How satisfied are you with the available payment options?
Very dissatisfied
Dissatisfied
Neither satisfied nor dissatisfied
Satisfied
Very satisfied
18.Have you experienced any difficulties when using the AnyBet platform?
19.If yes, what type of difficulty have you experienced?
20.For each product below, please indicate your level of awareness or usage
I play regularly
I have tried it
I have heard of it
I didn't know AnyBet offered it
Sports Betting
SkyPilot
Horse Racing
Instant Games
Virtual Sports
Global Numbers
21.Which types of promotions interest you most? Select all that applies.
22.How often would you like to receive information about AnyBet promotions?
23.How would you prefer to hear about AnyBet promotions?
24.What do you like most about AnyBet?
25.Which product would you like to try?
26.What is the main reason you choose AnyBet over other online gaming platforms?
27.Which products or features would you most like to see added or improved on AnyBet?
28.Complete this sentence: "AnyBet is the platform I use because...."
29.What is the ONE thing we could do to improve your experience with AnyBet?