ANC Library Services and Needs Survey

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* 1. How familiar are you with the ANC Library?

Unfamiliar with the Library

Somewhat unfamiliar with the Library

Familiar with the Library

Very familiar with the Library

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* 2. How often do you visit the ANC Library?

Daily

Weekly

Monthly

Once a semester

2-3 times a semester

Never

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* 3. What is your primary reason for visiting the ANC Library? -Check all that apply.

To do research for class assignments

Study time

Check out books

Recreational reading

Use the computers

Attend community events at the Library

Activities such as puzzles, coloring pages, etc.

Other (please specify)

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* 4. How would you rate the ANC Library's customer service?

Excellent

Good

Fair

Poor

Don't know

Not applicable

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* 5. Is the ANC librarian approachable and helpful?

Very Unhelpful

Not helpful

Average

Somewhat helpful

Very helpful

Not applicable

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* 6. Do you use the library’s online catalog to find what books are available?

Yes

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* 7. How do you rate the ANC Library's collection (books, DVDs, newspapers, etc.)

Very Poor

Poor

Good

Very Good

Excellent

Very Poor

Poor

Good

Very Good

Excellent

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* 8. How would you rate ANC Library's Programs (community education classes, story time, etc.)

Very Poor

Poor

Fair

Very Good

Excellent

N/A

Very Poor

Poor

Fair

Very Good

Excellent

N/A

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* 9. How would you rate ANC Library's online services (e.g., website, catalog, research databases, etc.)

Very Poor

Poor

Fair

Very Good

Excellent

N/A

Very Poor

Poor

Fair

Very Good

Excellent

N/A

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* 10. How would you rate ANC Library's Inter-Library Loan service?

Very Poor

Poor

Fair

Very Good

Excellent

N/A

Very Poor

Poor

Fair

Very Good

Excellent

N/A

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* 11. How would you rate ANC Library's policies?

Very Poor

Poor

Fair

Very Good

Excellent

Very Poor

Poor

Fair

Very Good

Excellent

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* 12. How would you rate ANC Library's computers and printers?

Very Poor

Poor

Fair

Very Good

Excellent

Very Poor

Poor

Fair

Very Good

Excellent

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* 13. How would you rate the ANC Library's Internet access?

Very Poor

Poor

Fair

Very Good

Excellent

Very Poor

Poor

Fair

Very Good

Excellent

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* 14. How would you rate the help when using ANC Library's computers, printers, etc?

Very Poor

Poor

Fair

Very Good

Excellent

Very Poor

Poor

Fair

Very Good

Excellent

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* 15. How would you rate the ANC Library's facilities?

Very Poor

Poor

Fair

Very Good

Excellent

Very Poor

Poor

Fair

Very Good

Excellent

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* 16. How would you rate the study space available at the ANC Library?

Very Poor

Poor

Fair

Very Good

Excellent

Very Poor

Poor

Fair

Very Good

Excellent

Comments:

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* 17. How would you rate the research assistance from the ANC Librarian?

Very Poor

Poor

Fair

Very Good

Excellent

Very Poor

Poor

Fair

Very Good

Excellent

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* 18. How would you rate the importance of community meeting rooms in the ANC Library?

Not at all important

Not so important

Important

Very important

Not at all important

Not so important

Important

Very important

Comments:

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* 19. How would you rate the importance of a photocopier at the ANC Library?

Not at all important

Not so important

Important

Very important

Extremely important

Not at all important

Not so important

Important

Very important

Extremely important

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* 20. How important is the Bookmobile?

Not at all important

Not so important

Important

Very important

Extremely important

Not at all important

Not so important

Important

Very important

Extremely important

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* 21. How important is it for the ANC Library to provide "homebound" services?

Not at all important

Not so important

Important

Very important

Extremely important

Not at all important

Not so important

Important

Very important

Extremely important

Comments:

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* 22. How would you rate the ANC Library's hours of operation?

Very poor

Poor

Fair

Very good

Excellent

Very poor

Poor

Fair

Very good

Excellent

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* 23. How well is the ANC Library organized?

Very poor

Poor

Fair

Very good

Excellent

Very poor

Poor

Fair

Very good

Excellent

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* 24. How important is borrowing printed journals and articles from the ANC Library?

Not important at all

Not so important

Important

Very important

Extremely important

Not important at all

Not so important

Important

Very important

Extremely important

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* 25. How important is borrowing printed books from the ANC Library?

Not important at all

Not so important

Important

Very important

Extremely important

Not important at all

Not so important

Important

Very important

Extremely important

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* 26. How important is borrowing newspapers from the ANC Library?

Not important at all

Not so important

Important

Very important

Extremely important

Not important at all

Not so important

Important

Very important

Extremely important

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* 27. How important is borrowing books about or by American Indians?

Not at all important

Not so important

Important

Very important

Extremely important

Not at all important

Not so important

Important

Very important

Extremely important

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* 28. How important is borrowing Aaniiih and Nakoda Books from the ANC Library?

Not important at all

Not so important

Important

Very important

Extremely important

Not important at all

Not so important

Important

Very important

Extremely important

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* 29. How important is accessing archives and special collections to you?

Not important at all

Not so important

Important

Very important

Extremely important

Not important at all

Not so important

Important

Very important

Extremely important

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* 30. How important is accessing online journals and articles?

Not important at all

Not so important

Important

Very important

Extremely important

Not important at all

Not so important

Important

Very important

Extremely important

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* 31. How important is it for you to stream videos at the ANC Library?

Not important at all

Not so important

Important

Very important

Extremely important

Not important at all

Not so important

Important

Very important

Extremely important

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* 32. How important is it for you to access books and articles on reserve for classes?

Not important at all

Not so important

Important

Very important

Extremely important

Not important at all

Not so important

Important

Very important

Extremely important

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* 33. How important is it for you to access DVDs through the ANC Library?

Not important at all

Not so important

Important

Very important

Extremely important

Not important at all

Not so important

Important

Very important

Extremely important

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* 34. How important is it for you to access digital maps through the ANC Library?

Not important at all

Not so important

Important

Very important

Extremely important

Not important at all

Not so important

Important

Very important

Extremely important

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* 35. How important is it for you to access music CDs through the ANC Library?

Not important at all

Not so important

Important

Very important

Extremely important

Not important at all

Not so important

Important

Very important

Extremely important

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* 36. How important is it for you to be able to stream music through the ANC Library?

Not important at all

Not so important

Important

Very important

Extremely important

Not important at all

Not so important

Important

Very important

Extremely important

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* 37. How important is it for you to access American Indian music through the ANC Library?

Not important at all

Not so important

Important

Very important

Extremely important

Not important at all

Not so important

Important

Very important

Extremely important

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* 38. How important is it for you to access e-books through the ANC Library?

Not important at all

Not so important

Important

Very important

Extremely important

Not important at all

Not so important

Important

Very important

Extremely important

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* 39. Please indicate if there are other materials that are important for you to access through the ANC Library that have not been mentioned.

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* 40. What databases do you use? Please check all that apply.

Ebsco

Academic Search Complete

Gale Academic OneFile

CINAHL

Chilton's Auto Repair

Small Engine Repair

Other (please specify)

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* 41. How do you typically find out about library programs? Check all that apply.

Library website

Social media, e.g., FaceBook or Twitter

Newspaper

Signs or flyers

Class announcements

KGVA/Radio

Word of Mouth

I don't know.

Other (please specify)

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* 42. In your opinion, what does the ANC Library do well?

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* 43. If you could improve the ANC Library, what three things would you change?

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* 44. What is your level of satisfaction with the quality of the ANC Library's services?

Very satisfied

Satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Dissatisfied

Very dissatisfied

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* 45. What is your level of satisfaction with the quality of the ANC Library's information resources?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

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* 46. Which of the following describes you?

ANC Faculty Member

ANC Staff Member

ANC Administrator

ANC Student

High School Student

Junior High Student

Community Member

Other (please specify)

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* 47. In which community do you live?

Hays

Lodgepole

Dodson

Fort Belknap Agency

Harlem

Malta

Chinook

Havre

Other (please specify)

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* 48. What is your gender?

Female

Male

Other

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* 49. What is your age?

Under 18 years of age

18-25 years of age

26-35 years of age

36- 45 years of age

46-55 years of age

56 years of age or older