1.What is your Account Manager's name?

*2.Overall, how satisfied are you with your account manager's responsiveness to your needs?(Required.)

6 - Better than expected

5

4

3

2

1 - Often disappoints

*3.Overall, how satisfied are you with how well prepared your account manager is for interactions with you?(Required.)

6 - Extremely well prepared, anticipates things

5

4

3

2

1 - 'Winging it' mostly

*4.Overall, how satisfied are you that your account manger actively listens to you?(Required.)

6 - Gets the message right the first time

5

4

3

2

1 - Rarely understands what I mean

*5.Overall, how satisfied are you with your account manager's ability to provide you technical information?(Required.)

6 - Solid resource for me

5

4

3

2

1 - This is a reason for me to go elsewhere

*6.Was your issue resolved to your satisfaction?(Required.)

6 - Yes completely

5

4

3

2

1 - Not at all

Not Applicable

*7.Use the space below to tell us what you think and/or how we can improve.  Thank you!(Required.)