* 1. GALILEO databases are useful

* 2. The collection is adequate

* 3. Resources are easy to find

* 4. Bookshelves are neat and orderly

* 5. Copy machines are working properly

* 6. Periodical are useful

* 7. Computers and printers function properly

* 8. The Library staff is courteous

* 9. The Library staff is helpful

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