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AMR 2013 - ICT

300%
This survey is to be filled in by representatives from UK manufacturing businesses (including production, logistics and associated operations) that are, or potentially could be, the end user of ICT products and services. Please do not complete this survey if this doesn't apply to you.
1.Was your total ICT expenditure (including hardware, service, software, infrastructure, training, etc) from last financial year less, more or the same?(Required.)
2.Will your proposed expenditure for next financial year be less, more or the same? (Required.)
3.Which of the following IT and technology-based initiatives is currently the highest priority within the company, in the sense that there is a current project or that one is planned to start in the next 12 months.(Required.)
4.Over the past 12 months, have you made any new IT investments to improve your company's performance in any of the following business processes? (Mark as many as apply).(Required.)
5.Have your new ICT initiatives been focused primarily on improving existing processes and ways of working or have they focused on meeting new challenges and requirements faced by the company?(Required.)
6.What challenges have resulted in the introduction of new ICT initiatives? (Mark as many as apply).(Required.)
7.To what extent did the introduction of ICT lead to an improvement in the following?(Required.)
A significant improvement
A moderate improvement
No improvement
Productivity
Profitability
Energy/resource efficiency
Competitiveness/efficiency
Inventory/stock levels
Manufacturing costs
Required downtime
Customer satisfaction
8.Which of the following phrases best describes the nature of your IT deployment at your company?(Required.)
9.Thinking about your company's customer relations management, have you (or will you) implemented new software solutions to achieve any of the following? (Mark as many as apply).(Required.)
10.What do you believe are the current major barriers to investment and implementation of IT within your organisation? (Mark as many as apply).(Required.)
11.Thinking about your IT infrastructure as a whole, to what extent do you use open source software? (eg. Linux, MySQL, Apache, LibreOffice etc). Only choose 1(Required.)