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Patient Satisfaction Survey - 2011

Copy of page: How Are We Doing?

Thank you for selecting Atlantic Medical Imaging for your imaging needs. Please tell us about your experience at our facility.

We're committed to monitoring the quality of the service and care we provide, as part of an ongoing improvement process. We would appreciate your feedback on our performance.

Note: If you would like to enter our monthly drawing for a $50 WAWA gift card, please include your name at the end of the survey.
1.Where did you have your exam?
2.Please check the exam you had (check all that apply).
3.Please rate the following aspects when calling AMI for an appointment.
Excellent
Very Good
Good
Fair
Poor
My call was answered quickly and the scheduler used a pleasant tone of voice.
I received an appointment in a reasonable amount of time.
My questions were answered accurately.
4.Please rate the following aspects when coming to AMI for your appointment.
Excellent
Very Good
Good
Fair
Poor
The receptionist smiled and offered a pleasant greeting.
I did not wait long past my scheduled appointment and I was kept informed of any delays.
The technologist escorted me to the exam room and explained the procedure to me prior to my exam.
The technologist was pleasant and helpful.
5.Please rate the following aspects about your procedure.
Excellent
Very Good
Good
Fair
Poor
I was satisfied with how the exam was performed.
My questions were thoroughly answered.
If applicable, I was given helpful information and instructions about post procedure care at home.
6.Would you recommend Atlantic Medical Imaging to your relatives and friends?
0 - Unlikely; 10 - Extremely Likely
0
1
2
3
4
5
6
7
8
9
10
Rating
7.Please share your comments or suggestions on how we can improve our level of service and care. We welcome your feedback.
8.If you would like to enter our monthly drawing for a $50 WAWA gift card, please include your name.