NIIT Adaptive Learning Organizations Assessment Survey

Thank you for taking the time to participate in this innovative research jointly sponsored by NIIT and the Josh Bersin Academy.

Together, we are studying how learning organizations successfully adapt to the constantly changing circumstances impacting the modern workplace. An organization’s capability to sense, decide, and evolve is becoming increasingly important in these disruptive times.

This survey will take about 15 minutes to complete. If you enter your work email below, we will send you a summary of the preliminary results as well as a detailed report.

Please be rest assured that your organization-specific data will be anonymized in the research report.

We appreciate your participation in this survey.

Question Title

* 1. Please provide the following information about yourself and your company.

Name *

Company *

Job Title/Role

Company Website

Number of employees globally

Estimated annual learning and development spend (please mention if this is for a specific business/function/region/for the entire organization globally.)

Country *

Email Address *

Question Title

* 2. Sensing/Analyzing

This section reviews your L&D organization's ability to sense present conditions to better analyze the future and align L&D efforts accordingly

Which of these statements best describes how you assess talent-driven learning needs?

We define critical competencies for the entire organization and for key roles.

We define critical competencies, conduct ongoing learning needs assessments, and respond to business requests.

We have defined key skills and capabilities across the organization and use learning analytics to identify skills in demand and prioritize learning needs.

We have a dynamic skills/capabilities framework which is updated based on continual input from employees, managers, and HR.

Question Title

* How do you determine internal learning trends to inform your learning strategy, manage your learning portfolio, and your learning investments?

We engage with internal stakeholders to prioritize learning trends.

We use stakeholder inputs with data collated from learning tools (e.g., LMS, LXP, satisfaction surveys) to assess internal trends.

We use stakeholder inputs and synthesize data from our performance, HR and learning systems to stay current on learning needs.

We use stakeholder inputs, synthesize data from our performance, HR, and learning systems, and participate in world events and conferences to stay current on trends and technologies.

Question Title

* Which of the following statements best describes your learning impact measurement model?

We mostly focus on learner satisfaction and post-training knowledge tests.

We measure learner satisfaction and behavioral change/application of learning.

We measure learner satisfaction, behavioral change and business impact through consistent or ad-hoc assessment strategies.

We utilize data sensing and analysis (e.g., operational, sales, HR/Talent, network analysis, Business Intelligence/Analytics) to continuously monitor business/talent impact and learner engagement.

Question Title

* How would you describe your enterprise-wide digital strategy for HR, learning, and talent management?

We are behind the curve on digital adoption.

We don’t have an organization-wide digital strategy and our adoption of digital tools is ad hoc.

We have a well-defined digital strategy with varying levels of implementation.

We pioneer digital solutions and constantly seek out best practices.

Question Title

* Which of the following statements best describe your L&D function's role in enabling the Future of Work (FoW)?

We have limited insight into the future roles needed in our company.

We have begun to discuss L&D's role in support of FoW efforts.

We have been engaged with HR and the business and we are putting together a plan to support FoW requirements.

We are actively engaged in FoW strategy, planning, and implementation.

Question Title

* 3. Deciding/Redirecting

This section reviews your L&D organization's ability to make decisions based on internal and external factors.

Which of these statements best describes the way L&D is structured in your organization?

Decentralized model with many L&D teams running their own programs, tools, and vendors.

Partially centralized and partially distributed, depending on the growth rate, scale, or other needs (e.g., resourcing, network of teams, funding, and priorities).

Federated with clear definition of what's centralized and what's local.

Centralized learning function with learning business partners or other liaison roles to work with business units.

Question Title

* How does your organization budget for and prioritize learning?

All businesses, functions or regions and corporate L&D are responsible for identifying their learning priorities and managing their learning budget.

A formal governance structure is in place to determine learning priorities and budgets across business units, functions, regions and at the corporate level.

Learning groups have a dedicated Learning Business Partner or Portfolio/Product Manager that engages regularly with the business to prioritize training needs. Other than corporate programs, businesses manage their learning budget.

It varies across regions and businesses.

Question Title

* How flexible is the capacity within L&D function and how flexible is your program strategy?

Our capacity (e.g., funding, resources) and program strategy (e.g. learning portfolio) is primarily fixed for the year with about 20% available for ad hoc learning needs.

Our capacity (e.g., funding, resources) and program strategy (e.g. learning portfolio) is somewhat adaptable. We reprioritize our focus every quarter and leverage partners & contractors for flex capacity.

Our capacity (e.g., funding, resources) and program strategy (e.g. learning portfolio) is very dynamic. We can adapt to the changes in learning priorities very quickly.

Question Title

* Which of these statements best describes the extent to which learning content and learning experiences are personalized for learners?

We have very targeted curricula that address specific learning needs

We have a large library of content that caters to a broad spectrum of learning needs and learning preferences.

Our vast library of learning content is organized into curricula that are targeted at specific roles and regions. Learners can self-enroll into courses of interest.

We leverage AI and curation to create highly personalized learning experiences based on a learner's profile. The learner profile is defined using a combination of parameters, such as role, region, experience, learning needs, and learning preferences.

Question Title

* Which of these statements best describes how the L&D function is positioned in your company?

A group of people in the businesses and functions who are either full-time or part-time responsible for training.

A support function that responds to the business's requests for learning.

A part of HR that mostly delivers new hire onboarding.

A strategic business partner and responsible for ensuring that the organization has the talent and capabilities required to meet business objectives.

Question Title

* Which of these statements best describes your organization’s leadership culture?

Mostly, we have a hierarchical model and are risk-averse.

Mostly, we are flexible in their thinking and approach but slow to adjust to changing business conditions.

We are moderately flexible and open to continuous learning and the driver of change.

We are continuous learners able to quickly adapt to changing business conditions and provide needed change leadership.

Question Title

* 4. Evolving/Transforming

This section reviews your organization's ability to evolve and transform in response to internal and external triggers.

Which of the following statements describe the agile work practices of your learning function?

Our learning function mostly follows a waterfall model.

Our learning function has adopted agile approach for some of the processes.

We are very focused on incorporating agile ways of working in learning and across all other functions.

We have fully adopted agile methodology in all our work processes.

Question Title

* Which of these statements best describes the structure & capabilities in your learning function?

We mostly have specialized roles within learning, each with well-defined roles & responsibilities.

We have a good mix of specialized roles as well as multi-skilled roles that can be deployed on projects as needed.

We have a robust internal movement policy and move people across roles.

We mostly have generalists within our internal L&D function and rely on partners & vendors for specialized capabilities.

Question Title

* To what extent do you leverage design thinking in your L&D function?

We do not use design thinking.

We have piloted a few learning solutions that leveraged design thinking.

We have adopted learner personas for some critical roles and build solutions around these personas.

We leverage design thinking for most of our learning solutions with learner personas and pathways to guide our design, engaging members of the persona group in the persona and content solution design.

Question Title

* Which of the following best describes your learning solutions?

Our learning solutions are mostly course catalogs with courses and learning resources that address a variety of learning needs.

Our learning solutions are a mix of individual courses and curricula that address many different learning needs.

Some of our learning solutions are designed as learning journeys that span over a period of time.

Most of our learning solutions are designed as learning journeys to guide the learners through a series of programmatic content.

Question Title

* Which of the following statements best describes your company’s use of capability academies/centers of excellence/portfolios to build critical capabilities for your company?

We have learning portfolios (e.g., leadership, functional and technical) that focus on key required capabilities.

We have identified a core set of company-wide capabilities and offer a library of courses for those.

We have set up capability academies that focus on building critical capabilities. These capability academies are led and managed by L&D.

We have set up capability academies/centers of excellence/portfolios that focus on building critical capabilities. These capability academies are led by business leaders and supported by L&D.

Question Title

* Which of these statements best describes how you leverage learning data analytics?

We use excel-based reports to track learning activities.

We use LMS reporting to track learning consumption.

We use a learning analytics portal that enables us to collate data from various learning and performance systems to collate feedback, impact, consumption, and cost data.

We use a learning analytics portal to collate all learning-related data from different systems and we have a learning analytics team that reviews data to draw actionable insights.

Question Title

* Which of these statements best describes your Learning technology landscape?

We use many different learning tools and technologies across our company, including many different learning management systems (LMS).

We use a standard LMS across our company and have many different tools used for learning production (e.g., Articulate, Lectora, and VR).

We have a rich learning technology landscape including an LXP/LXP-like LMS interface, design and development tools, chatbots, collaboration tools, etc.

We have a rich learning technology landscape that is integrated with other HR (e.g. HRMS), Performance (e.g. Salesforce), Productivity (e.g. MS Teams), and Talent management (e.g. Internal talent marketplace) systems.

Question Title

* Which of the following statements best describe your approach toward integrating learning with the flow of work?

We have not much consideration to learning in the flow of work strategy.

We are considering adopting learning in the flow work to augment our existing content delivery.

We have defined our learning in the flow of work strategy and have begun acquiring content and technologies for implementation.

We have implemented, or mostly, implemented learning in the flow of work strategy by leveraging microlearning and technologies such as LXP.

Question Title

* Which of these statements best describe your use of Artificial Intelligence (AI) to support HR, talent, and learning?

We are not leveraging AI.

We utilize chatbots and algorithms to support HR, talent, and learning requirements.

We recognize the potential of AI in transforming HR, talent, and learning processes but we are yet to define a strategy.

We have a well-defined AI strategy for transforming HR, talent, and learning processes that is currently being implemented.

NIIT Adaptive Learning Organizations Assessment Survey

Question Title

* 1. Please provide the following information about yourself and your company.

Question Title

* 2. Sensing/AnalyzingThis section reviews your L&D organization's ability to sense present conditions to better analyze the future and align L&D efforts accordinglyWhich of these statements best describes how you assess talent-driven learning needs?

Question Title

* How do you determine internal learning trends to inform your learning strategy, manage your learning portfolio, and your learning investments?

Question Title

* Which of the following statements best describes your learning impact measurement model?

Question Title

* How would you describe your enterprise-wide digital strategy for HR, learning, and talent management?

Question Title

* Which of the following statements best describe your L&D function's role in enabling the Future of Work (FoW)?

Question Title

* 3. Deciding/RedirectingThis section reviews your L&D organization's ability to make decisions based on internal and external factors.Which of these statements best describes the way L&D is structured in your organization?

Question Title

* How does your organization budget for and prioritize learning?

Question Title

* How flexible is the capacity within L&D function and how flexible is your program strategy?

Question Title

* Which of these statements best describes the extent to which learning content and learning experiences are personalized for learners?

Question Title

* Which of these statements best describes how the L&D function is positioned in your company?

Question Title

* Which of these statements best describes your organization’s leadership culture?

Question Title

* 4. Evolving/TransformingThis section reviews your organization's ability to evolve and transform in response to internal and external triggers.Which of the following statements describe the agile work practices of your learning function?

Question Title

* Which of these statements best describes the structure & capabilities in your learning function?

Question Title

* To what extent do you leverage design thinking in your L&D function?

Question Title

* Which of the following best describes your learning solutions?

Question Title

* Which of the following statements best describes your company’s use of capability academies/centers of excellence/portfolios to build critical capabilities for your company?

Question Title

* Which of these statements best describes how you leverage learning data analytics?

Question Title

* Which of these statements best describes your Learning technology landscape?

Question Title

* Which of the following statements best describe your approach toward integrating learning with the flow of work?

Question Title

* Which of these statements best describe your use of Artificial Intelligence (AI) to support HR, talent, and learning?

* 2. Sensing/Analyzing

This section reviews your L&D organization's ability to sense present conditions to better analyze the future and align L&D efforts accordingly

Which of these statements best describes how you assess talent-driven learning needs?

* 3. Deciding/Redirecting

This section reviews your L&D organization's ability to make decisions based on internal and external factors.

Which of these statements best describes the way L&D is structured in your organization?

* 4. Evolving/Transforming

This section reviews your organization's ability to evolve and transform in response to internal and external triggers.

Which of the following statements describe the agile work practices of your learning function?