ALGS Multiview User Feedback Survey

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* 1. Have you used ALGS Multiview before today?

Yes

No (this is my first time)

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* 2. How often do you use Multiview during ALGS events?

Every match day

Most match days

Occasionally (a few times per split)

Tried it once or twice

This is my first time

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* 3. Which best describes how you watch ALGS?

I follow a specific team or teams closely

I watch for top-level competitive play across many teams

I follow a specific region (e.g. NA, EMEA, APAC, SA)

I watch casually when I have time

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* 4. What device do you primarily use to watch ALGS Multiview?

Desktop or laptop (browser)

Mobile phone

Tablet

Smart TV or console browser

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* 5. How satisfied are you with the overall Multiview experience?

Very Dissatisfied

Very Satisfied

Very Dissatisfied

Very Satisfied

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* 6. Rate your satisfaction with each of the following Multiview features.

	1 (Poor)	2	3	4	5 (Excellent)	N/A (Haven’t used)
Team / stream selection	Team / stream selection 1 (Poor)	Team / stream selection 2	Team / stream selection 3	Team / stream selection 4	Team / stream selection 5 (Excellent)	Team / stream selection N/A (Haven’t used)
Switching between streams	Switching between streams 1 (Poor)	Switching between streams 2	Switching between streams 3	Switching between streams 4	Switching between streams 5 (Excellent)	Switching between streams N/A (Haven’t used)
Individual stream muting	Individual stream muting 1 (Poor)	Individual stream muting 2	Individual stream muting 3	Individual stream muting 4	Individual stream muting 5 (Excellent)	Individual stream muting N/A (Haven’t used)
Listening to team comms / audio	Listening to team comms / audio 1 (Poor)	Listening to team comms / audio 2	Listening to team comms / audio 3	Listening to team comms / audio 4	Listening to team comms / audio 5 (Excellent)	Listening to team comms / audio N/A (Haven’t used)
Live match stats panel	Live match stats panel 1 (Poor)	Live match stats panel 2	Live match stats panel 3	Live match stats panel 4	Live match stats panel 5 (Excellent)	Live match stats panel N/A (Haven’t used)
Live scores & scoreboard	Live scores & scoreboard 1 (Poor)	Live scores & scoreboard 2	Live scores & scoreboard 3	Live scores & scoreboard 4	Live scores & scoreboard 5 (Excellent)	Live scores & scoreboard N/A (Haven’t used)
Standings view	Standings view 1 (Poor)	Standings view 2	Standings view 3	Standings view 4	Standings view 5 (Excellent)	Standings view N/A (Haven’t used)
Overall stream layout & grid	Overall stream layout & grid 1 (Poor)	Overall stream layout & grid 2	Overall stream layout & grid 3	Overall stream layout & grid 4	Overall stream layout & grid 5 (Excellent)	Overall stream layout & grid N/A (Haven’t used)

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* 7. How many streams do you typically watch at once in Multiview?

1–2

3–4

5–6

7–9

10–12

It varies depending on the match

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* 8. Have you experienced any of the following issues? (Select all that apply)

Buffering or lag on one or more streams

Streams getting out of sync with each other

Audio bleed between streams

Stats or scores not loading or updating

Difficulty finding or selecting my preferred teams

Layout breaking on my screen size

I haven’t experienced any issues

Other (please specify)

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* 9. How much did these issues impact your experience?

Minor annoyance

Noticeable but manageable

Very frustrating

Made me stop using Multiview

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* 10. How useful is each piece of contextual information shown alongside streams?

	Not useful	Somewhat useful	Very useful	Haven’t used
Live kill count	Live kill count Not useful	Live kill count Somewhat useful	Live kill count Very useful	Live kill count Haven’t used
Team placement / rank	Team placement / rank Not useful	Team placement / rank Somewhat useful	Team placement / rank Very useful	Team placement / rank Haven’t used
Overall standings table	Overall standings table Not useful	Overall standings table Somewhat useful	Overall standings table Very useful	Overall standings table Haven’t used
Team roster / player names	Team roster / player names Not useful	Team roster / player names Somewhat useful	Team roster / player names Very useful	Team roster / player names Haven’t used
Match Point eligibility status	Match Point eligibility status Not useful	Match Point eligibility status Somewhat useful	Match Point eligibility status Very useful	Match Point eligibility status Haven’t used
Number of teams alive	Number of teams alive Not useful	Number of teams alive Somewhat useful	Number of teams alive Very useful	Number of teams alive Haven’t used
Dedicated map feed	Dedicated map feed Not useful	Dedicated map feed Somewhat useful	Dedicated map feed Very useful	Dedicated map feed Haven’t used

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* 11. Which best describes how you primarily use Multiview?

I have one main stream and others are supplemental

I watch all streams roughly equally

I switch focus depending on who’s alive late-game

I watch stats/scores more than the streams themselves

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* 12. Rank the following potential Multiview improvements from most to least important.

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* 13. How likely is it that you would recommend ALGS Multiview to someone else?

Not at all likely

Extremely likely

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* 14. What is the main reason for your score?

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* 15. How has Multiview changed the way you watch ALGS events?

I watch significantly more ALGS because of it

I watch the same amount but enjoy it more

It hasn’t changed my viewing habits much

I find it overwhelming and prefer one stream

I tried it but stopped using it

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* 16. How easy or overwhelming do you find using Multiview?

Very easy

Somewhat easy

Neutral

Somewhat overwhelming

Very overwhelming

ALGS Multiview User Feedback Survey

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* 1. Have you used ALGS Multiview before today?

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* 2. How often do you use Multiview during ALGS events?

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* 3. Which best describes how you watch ALGS?

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* 4. What device do you primarily use to watch ALGS Multiview?

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* 5. How satisfied are you with the overall Multiview experience?

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* 6. Rate your satisfaction with each of the following Multiview features.

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* 7. How many streams do you typically watch at once in Multiview?

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* 8. Have you experienced any of the following issues? (Select all that apply)

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* 9. How much did these issues impact your experience?

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* 10. How useful is each piece of contextual information shown alongside streams?

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* 11. Which best describes how you primarily use Multiview?

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* 12. Rank the following potential Multiview improvements from most to least important.

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* 13. How likely is it that you would recommend ALGS Multiview to someone else?

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* 14. What is the main reason for your score?

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* 15. How has Multiview changed the way you watch ALGS events?

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* 16. How easy or overwhelming do you find using Multiview?

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* 17. What is the single biggest frustration or limitation you’ve hit with Multiview?

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* 18. Is there anything else you’d like us to know about your Multiview experience?