Please take a moment to complete the survey. You could win 1 of 3 $25 Visa gift cards.

Member Service Survey

Question Title

* 1. How long have you been a member of AdventHealth Credit Union (AHCU)?
Membership with AHCU of 5 years or more allows you discounts on auto and other loans!

Less than 1 Year

1-5 Years

5-10 Years

More than 10 years

Question Title

* 2. What product(s) and service(s) do you have/use with AHCU? Check all that apply.
AHCU offers competitive Money Market & CD rates. Compare rates on AHCU's website to those of your local banks. We think you will be pleasantly surprised.

Checking

Money Market

Christmas Club Savings

Certificate of Deposit (CD)

Installment Loan (Auto, Personal, Motorcycle, RV, Boat, etc.)

Home Equity Loan or Line of Credit (HELOC)

Mortgage

Credit Card

Debit Card

Online Banking

Bill Pay

Mobile Check Deposit

Account to Account (A2A) Transfer

Pay Anyone (P2P)

Text Banking

Question Title

* 3. How are we doing? Please rate the following service categories, (1 being extremely disappointed & 5 being exceptional).

	1	2	3	4	5
Courtesy of Staff	Courtesy of Staff 1	Courtesy of Staff 2	Courtesy of Staff 3	Courtesy of Staff 4	Courtesy of Staff 5
Knowledge of Staff	Knowledge of Staff 1	Knowledge of Staff 2	Knowledge of Staff 3	Knowledge of Staff 4	Knowledge of Staff 5
Speed of Service	Speed of Service 1	Speed of Service 2	Speed of Service 3	Speed of Service 4	Speed of Service 5
Accuracy of Transaction	Accuracy of Transaction 1	Accuracy of Transaction 2	Accuracy of Transaction 3	Accuracy of Transaction 4	Accuracy of Transaction 5

Question Title

* 4. Do you communicate with us via telephone? If yes, rate your wait time.
Our Support Center has extended hours, including Saturdays, to serve you! Call (407) 303-1527, option 2.

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 5. Did you open your AHCU membership account online? If yes, please rate our service during the new account application process. (1 being disappointing & 5 being excellent).
AHCU offers free (A2A) transfers between your AHCU account and your account at another bank . Call us at (407) 303-1527, option 2 for details.

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 6. Have you applied for a loan on our website? If yes, please rate our service during the loan application process. (1 being disappointing & 5 being excellent).
Applying for a loan on our website is easy and takes approximately 10 minutes. An AHCU staff will contact you within 24 hours.

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 7. Do you use our Mobile App to deposit checks?
You can deposit checks using the AHCU Mobile App! No more going to a branch and standing in line.

Yes

No, because I don't get or use checks.

No, I wasn't aware that AHCU offers that service.

No, I don't know how to use it and would like help.

No, I'm not interested or already use the service at another bank/credit union.

Question Title

* 8. Do you use AHCU Bill Pay?
It is free, convenient and saves you time!

Yes

No, I need help setting it up

No, I don't have a checking account and AHCU is not my primary bank

No, I have a checking account but don't use bill pay

I have a checking account but wasn't aware that AHCU offers bill pay

Question Title

* 9. Are you a home owner?

Yes

Question Title

* 10. Are you planning any home improvement projects or have debit you would like to consolidate?

Yes

Question Title

* 11. How likely are you to apply for a Home Equity Line of Credit at AHCU?
AHCU now offers a fixed rate option in our Home Equity Line of Credit (HELOC). Our HELOC rates are very competitive, with no closing costs (subject to terms and conditions).

Very Likely

Somewhat Likely

Unlikely

Not Applicable

Question Title

* 12. Please provide any additional feedback you would like to share.

Please Provide Your Contact Name and Number for a chance to win a $25 Visa Gift Card.
** Participants agree not to hold AHCU, its employees, and/or affiliates responsible for lost, incomplete, misdirected, or illegible entries. ACHU Officers, Directors, Committee Members, employees and their family members are ineligible. Full disclosure available upon request. Alternative entry method: Print your name, address and phone number on a 4 x 6 card. Mail card to AdventHealth Credit Union, Member Survey Contest, 351 S State Road 434, Ste 1009, Altamonte Springs, FL 32714. Official Rules available upon request.

Question Title

* 13. Contact Info

Name

Email Address

Phone Number

Question Title

* 1. How long have you been a member of AdventHealth Credit Union (AHCU)? Membership with AHCU of 5 years or more allows you discounts on auto and other loans!

Question Title

* 2. What product(s) and service(s) do you have/use with AHCU? Check all that apply. AHCU offers competitive Money Market & CD rates. Compare rates on AHCU's website to those of your local banks. We think you will be pleasantly surprised.

Question Title

* 3. How are we doing? Please rate the following service categories, (1 being extremely disappointed & 5 being exceptional).

Question Title

* 4. Do you communicate with us via telephone? If yes, rate your wait time.Our Support Center has extended hours, including Saturdays, to serve you! Call (407) 303-1527, option 2.

Question Title

Question Title

* 6. Have you applied for a loan on our website? If yes, please rate our service during the loan application process. (1 being disappointing & 5 being excellent).Applying for a loan on our website is easy and takes approximately 10 minutes. An AHCU staff will contact you within 24 hours.

Question Title

* 7. Do you use our Mobile App to deposit checks? You can deposit checks using the AHCU Mobile App! No more going to a branch and standing in line.

Question Title

* 8. Do you use AHCU Bill Pay?It is free, convenient and saves you time!

Question Title

* 9. Are you a home owner?

Question Title

* 10. Are you planning any home improvement projects or have debit you would like to consolidate?

Question Title

* 11. How likely are you to apply for a Home Equity Line of Credit at AHCU? AHCU now offers a fixed rate option in our Home Equity Line of Credit (HELOC). Our HELOC rates are very competitive, with no closing costs (subject to terms and conditions).

Question Title

* 12. Please provide any additional feedback you would like to share.

Question Title

* 13. Contact Info

* 1. How long have you been a member of AdventHealth Credit Union (AHCU)?
Membership with AHCU of 5 years or more allows you discounts on auto and other loans!

* 2. What product(s) and service(s) do you have/use with AHCU? Check all that apply.
AHCU offers competitive Money Market & CD rates. Compare rates on AHCU's website to those of your local banks. We think you will be pleasantly surprised.

* 4. Do you communicate with us via telephone? If yes, rate your wait time.
Our Support Center has extended hours, including Saturdays, to serve you! Call (407) 303-1527, option 2.

* 6. Have you applied for a loan on our website? If yes, please rate our service during the loan application process. (1 being disappointing & 5 being excellent).
Applying for a loan on our website is easy and takes approximately 10 minutes. An AHCU staff will contact you within 24 hours.

* 7. Do you use our Mobile App to deposit checks?
You can deposit checks using the AHCU Mobile App! No more going to a branch and standing in line.

* 8. Do you use AHCU Bill Pay?
It is free, convenient and saves you time!

* 11. How likely are you to apply for a Home Equity Line of Credit at AHCU?
AHCU now offers a fixed rate option in our Home Equity Line of Credit (HELOC). Our HELOC rates are very competitive, with no closing costs (subject to terms and conditions).