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* 1. How far away from the fitness center do you live?

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* 2. What is your goal as a member of the Burke Adult

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* 3. I would be interested in the following services if they were offered at Burke Adult Fitness Center

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* 4. I have been satisfied with my one on one sessions (orientations and/or re-evaluations) with the staff at Burke Adult Fitness Center.

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* 5. I am seeing results from the exercise program prescribed to me at Burke Adult Fitness Center.

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* 6. I am comfortable approaching the Burke Adult Fitness Center staff with questions and concerns:

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* 7. I am satisfied with the selection and variability of the new Technogym equipment at Burke Adult Fitness Center.

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* 8. I am confident that I am using the fitness equipment properly during my workouts at Burke Adult Fitness Center:

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* 9. My dues are equivalent to the value of my membership at Burke Adult Fitness Center:

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* 10. Have you referred a friend to Burke Adult Fitness Center?

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* 11. Have you purchased personal training session(s) from the Adult Fitness Center?

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* 12. If you purchased personal training session(s), how satisfied were you with the experience?

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* 13. Have you purchased massage therapy session(s) from the Burke Fitness Center

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* 14. If you purchased massage therapy sessions, how satisfied were you with the experience.

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* 15. How important were the following when joining or renewing at Burke Adult Fitness Center:

  Very Important  Important Neutral Somewhat Important Not Important 
Equipment
Personal Training
Cost 
Amenities (locker rooms, cafeteria, etc.)
Reputation
Friendliness of staff 
Classes offered 

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* 16. Rank your level of satisfaction related to Burke Adult Fitness Center operations:

  Highly Satisfied  Somewhat Satisfied  Neutral Dissatisfied  Very Dissatisfied 
Cleanliness of facility
Availability of lockers 
Equipment condition 
Gym security
Mywellness technology
Music
Courtesy of staff 
Competence/knowledge of staff
Availability of staff 
Professionalism of staff 
Staff responsiveness to concerns
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