We want to get feedback on how our team is doing in these five areas:
Customer Service
Value of Membership
Environment-Cleanliness & Safety
Available Equipment
Services Offered

* 1. What age category do you fall into?

* 2. What is your gender?

* 3. How long have you been a member at our facility?

* 4. In what year did you buy your most recent membership or day pass?

* 5. What type of membership do you have (or most recently)

* 6. Do you have an individual or family membership?

* 7. How would you rate (5 being the best) the recreation center on the following:

  1 2 3 4 5 N/A
Convenience of location
Ease of access (parking, parking lot exit/entrance from street)
Exterior appearance of recreation center
Interior appearance of recreation center
Availability of literature and information on recreation center services
Convenience of operating hours (M-F 5:30a-9:30p; Sat 8a-6p; Sun 1p-7p)
Professionalism of the staff at the facility
Staff level of knowledge of recreation center services
Explanation of membership benefits
Tour of recreation center
Cleanliness of the facility

* 8. On a scale of 1 to 5 (5 being best), how would you rank the following:

  1 2 3 4 5 N/A
Fitness Area
Fitness Equipment
Childcare (Barnyard)
Game Room
Locker Rooms
Personal Training Services
Recreation/Camp Programs

* 9. Why do (or did) you choose the Alan E. Sims Cedar Hill Recreation Center for your recreation/fitness needs?

* 10. Would you recommend the recreation center to someone you know?

* 11. What is your favorite aspect about your membership at the recreation center?

* 12. Please provide any additional comments

* 13. What team member encouraged you to take this survey?