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2026 AEOA Customer Satisfaction
Thank you
Thank you for taking the time to respond to our survey. Your experience with our Agency is important to us and your responses will help us to better serve you and others in the future.
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1.
Which County are you in?
(Required.)
Aitkin
Carlton
Cass
Chisago
Cook
Crow Wing
Isanti
Itasca
Koochiching
Lake
Pine
St. Louis
Other (please specify)
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2.
Please share which program assisted you.
(Required.)
Adult Education
Arrowhead Weather
Arrowhead Transit
CareerForce - (Job Search, Resume Help, Job Training)
Downtown Business Rehab/Business Energy Retrofit
Energy Assistance
Employment & Career Assistance for SNAP
First Time Home Buyer
Foundation Fund
Free at Last (Independent Living Skills for Youth)
Grocery Delivery
Head Start
Home Rehabilitation
Homeless Services
Senior Community Service Employment Program (SCSEP)
Meals on Wheels
Medical Loan Closet
Minnesota Family Investment Program (MFIP)
Minnesota Family Resiliency Partnership
MNsure Navigation
Volunteer Services
Senior Diners Club
Senior Expo
SNAP Outreach & Application Assistance
Tax-Aide
Transitional Housing for Youth
Volunteer Driver Program (Medical Rides)
Weatherization
Youthbuild
Other (please specify)
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3.
I felt welcomed
(Required.)
Yes
No
N/A
*
4.
I was treated with respect
(Required.)
Yes
No
N/A
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5.
The facility was clean
(Required.)
Yes
No
N/A
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6.
The facility was accessible
(Required.)
Yes
No
N/A
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7.
I was helped in a timely manner
(Required.)
Yes
No
N/A
*
8.
I got the information/services I needed
(Required.)
Yes
No
N/A
*
9.
I was referred to community programs if AEOA could not help me
(Required.)
Yes
No
N/A
*
10.
I was informed about other AEOA services
(Required.)
Yes
No
N/A
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11.
I would recommend AEOA to friends or family
(Required.)
Yes
No
N/A
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12.
I am interested in…
(Required.)
Being an AEOA Board Member
Focus Groups
Future Surveys
Sharing my story
Volunteering
None of the above
Other (please specify)
13.
Would you like to recognize an AEOA staff person? List staff’s name here
14.
Do you have any additional comments you would like to share?
15.
Would you like us to contact you regarding your answers to this survey?
Yes
No
N/A
16.
If you would like to be contacted regarding your answers to this survey, please provide your name and contact information.
Name
City/Town
Email Address
Phone Number
17.
How did you hear about this survey?
AEOA Website
AEOA Staff
Social media (Facebook, Twitter, etc.)
Info card handout
Friend, family, or neighbor
Community Agency/Organization
Other (please specify)
