Voice of the Customer Survey

* 1. When did you receive services?

Date / Time
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* 2. How were you served?

* 3. What services were received from ADRE?

* 4. Overall Satisfaction

  Strongly Agree Strongly Disagree
Overall, I was very satisfied with the level of service.

* 5. Completeness

  Strongly Agree Strongly Disagree
The staff addressed and provided the best possible resolution to the issue or provided direction to the proper authority to address the issue.

* 6. Responsiveness

  Strongly Agree Strongly Disagree
The staff was available, accessible, and responded promptly to address my needs and/or concerns.

* 7. Professionalism

  Strongly Agree Strongly Disagree
The staff was courteous, friendly, and conducted themselves in a professional manner.

* 8. Timeliness

  Strongly Agree Strongly Disagree
The requested information or assistance was provided in a timely manner or within the agreed upon timeframe.

* 9. Comments or Suggestion

* 10. If you would like to provide your contact information, you can do so below.

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