Voice of the Customer Survey

When did you receive services?

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* 1. When did you receive services?

Date / Time
How were you served?

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* 2. How were you served?

What services were received from ADRE?

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* 3. What services were received from ADRE?

Overall Satisfaction

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* 4. Overall Satisfaction

  Strongly Agree Strongly Disagree
Overall, I was very satisfied with the level of service.
Completeness

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* 5. Completeness

  Strongly Agree Strongly Disagree
The staff addressed and provided the best possible resolution to the issue or provided direction to the proper authority to address the issue.
Responsiveness

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* 6. Responsiveness

  Strongly Agree Strongly Disagree
The staff was available, accessible, and responded promptly to address my needs and/or concerns.
Professionalism

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* 7. Professionalism

  Strongly Agree Strongly Disagree
The staff was courteous, friendly, and conducted themselves in a professional manner.
Timeliness

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* 8. Timeliness

  Strongly Agree Strongly Disagree
The requested information or assistance was provided in a timely manner or within the agreed upon timeframe.
Comments or Suggestion

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* 9. Comments or Suggestion

If you would like to provide your contact information, you can do so below.

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* 10. If you would like to provide your contact information, you can do so below.

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