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* 1. What service did you utilize?

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* 2. Was the ASBC representative knowledgeable?

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* 3. Was your issue resolved?

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* 4. The ASBC representative was courteous and professional?

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* 5. Overall, how satisfied are you with the customer service received?

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* 6. Do you have a suggestion on how we can improve service?

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* 7. Would you like to be contacted by an ASBC Representative?

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