Customer Satisfaction Survey

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By completing this survey today you automatically stand a chance to WIN Cellular Data recharges of up to R5000.

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1. Contact Details

Name & Surname

Email Address

Mobile Number

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2. Select your Mobile Service Provider for the above mobile number

Vodacom

MTN

Telkom Mobile

Cell C

Other (please specify)

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3. How would you rate the customer service that you receive from Africa Direct?

Very poor

Poor

Average

Good

Very good

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4. Do you understand the benefits of the product?

Very unclear

Unclear

Average

Clear

Very clear

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5. Please rate the level of communication provided by the Africa Direct team?

Very poor

Poor

Average

Good

Very good

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6. Would you recommend the Africa Direct products to a friend?

Yes

Maybe

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7. Which financial product would you consider purchasing next?

Low Cost Cancer Cover

Interest Free Payday Loans

Low Cost Funeral Plan

Income Protection Benefit

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8. Is there anything that we can do to improve our services?

Timeous feedback

Friendlier staff

Better products

Access to policy documents

Regular marketing updates

Other (please specify)

Visit africadirectlife.co.za/cs-win for more info. T&C's apply.