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Alliance of Disability Advocates' Consumer Satisfaction Survey

Alliance of Disability Advocates is committed to providing the highest quality services to our consumers and other callers. Please take a few moments and answer the questions below to help us improve our services. If you need help taking this survey, please contact Brittny Zenere, Director of Operations, at 919-675-3413 or email her at brittny@adanc.org. Alternate formats are available at request.
1.Which of the following services did you receive from Alliance of Disability Advocates? (Please select all that apply.)
2.Tell us about the staff member who assisted you?
Yes
No 
Was our  staff member polite and respectful?
Was our staff member sensitive to your needs?
Was our staff member knowledgeable about the services you requested?
If our staff was not knowledgeable, did they try to find the information you needed?
Did our staff member explain everything clearly?
Were you encouraged to make your own decisions or choices?
3.Overall, how satisfied are you with Alliance of Disability Advocates?
4.How would you rate the quality of our services?
5.How responsive have we been to your questions or concerns?
6.How likely are you to contact Alliance of Disability Advocates in the future?
7.What county do you live in?
8.Are you?
9.What was the name of the person who helped you?
10.Has your level of independence increased as a result of working with us?
11.Would you recommend Alliance of Disability Advocates services to others?
12.Please share any additional comments or concerns you may have: