FY2019 Alaska Senior Services Providers Survey

1. FY2019 Senior Services Provider Survey

The FY2019 Senior Services Provider Survey is part of an effort to gather information about senior and provider needs as the Alaska Commission on Aging with the State Plan Advisory Council develop the new state Plan for Senior Services, which will cover fiscal years 2020 through 2023.

As a senior provider, your responses will be used to help develop a core set of goals, objectives, strategies, performance measures and a review of the Nutrition, Transportation and Support Services Grants for the new State Plan for Senior Services. Alaska's State Plan for Senior Services satisfies a federal requirement of all states receiving federal funds under the Older Americans Act their senior programs and services. These funds provide support for an array of senior services including home-delivered meals, congregate meals, transportation, family caregiver respite, in-home supports, elder safety, the Senior Voice, and much more.
Your answers will be totally anonymous. No one will know that these responses come from you. Please complete this survey by December 1, 2018. Please know that your voice matters. As providers of senior services, your opinions are important to the state and will help to develop a plan that is truly responsive to senior needs around the state.
Thank you!
Gordon Glaser & Denise Daniello

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* 1. What is the name of your parent organization?

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* 2. What type of agency do you work for?

"Non-profit," providing services to seniors only

"Non-profit," providing services to both seniors and non-seniors

Municipal

Tribal Entity

Regional Native Corporation

"For-profit", providing services to seniors only

"For-profit," providing services to both seniors and non-seniors

Senior Housing

Assisted Living Home

Long-Term Care Facility

Other, please specify

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* 3. Please tell us which age category you fall in.

18 - 34 years old

35 - 42 years old

43 - 49 years old

50- 60 years old

61 - 69 years old

70+ years old

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* 4. What is your position in your agency?

Executive Director

Program Manager

Direct Care Staff

Senior Center Staff

Office Personnel

Board Member

Grants Manager

Care Coordinator

Nurse

Other (please specify)

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* 5. What is your position in your agency?

Executive Director

Program Manager

Direct Care Staff

Senior Center Staff

Office Personnel

Board Member

Grants Manager

Care Coordinator

Nurse

Other (please specify)

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* 6. Which areas in the State of Alaska does your parent agency serve? (Please check all that apply.)

All areas - Statewide

Bethel, Kusilvak Census Area

Matanuska-Susitna Borough Area

Fairbanks North Star Borough, Southeast Fairbanks, Denali Borough, Yukon-Koyukuk

North Slope Borough

Anchorage

Kenai Peninsula, Valdez, Cordova

Aleutian Islands East, Aleutian Islands West

Bristol Bay Borough, Dillingham, Kodiak

Nome Census Area, Northwest Artic

Southeast Alaska

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* 7. What type(s) of services does your program provide for seniors? (Please check all that apply.)

Home-Delivered and Congregate Meals

Transportation

Adult Day Services

Other Home- and Community-Based Services (direct services like chore or homemaker services)

Aging and Disability Resource Center (ADRC)

Recreational and Educational classes

Health Promotion / Chronic Disease Management Activities

Housing - Independent Living

Assisted Living Home

Long-Term Care Facility

Community Planning, Policy Development

Legal Services

Advocacy on senior issues

Other, please specify

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* 8. What type(s) of funding does your agency receive, either for specific services or generally? (Please check all that apply.)

Medicaid Waiver Program

Federal/State Grant(s) - Nutrition Transportation Support Services (Title III funding), ADC, SIH and DOT for example

Federal Funds - Title VI and FCSP for example

Fees or donations from direct users

Local or foundation grants(s) (includes the Alaska Mental Health Trust Authority)

Donations from businesses (cash or donations of goods and services)

Donations from individuals

Private insurance payments

Membership dues

Fundraisers

Other, please specify

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* 9. How does the number of senior consumers served in FY2018 compare to the number of seniors served five years ago in FY2013?

About the same number as FY2013

Somewhat higher - One to five percent more

Considerably higher - Six percent or more

Somewhat less - One to five percent fewer

Considerably less - Six percent or fewer

Other (please specify)

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* 10. How many senior consumers do you expect to serve five years from now in FY2023?

About the same number as FY2018

Somewhat higher - One to five percent more

Considerably higher- Six percent or more

Somewhat less - One to five percent fewer

Considerably less - Six percent or fewer

Other, please specify

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* 11. If you expect to serve fewer senior consumers in FY2023, what do you think the reason(s) might be? (Please check all that apply.)

Decreased private funding

Decreased government funding

Fewer seniors living in the area

Agency is considering dropping some services that are currently provided

Difficulty with recruitment and retention of workforce

Lost grant funding (other than state and federal grant funding)

Need additional funding for maintenance on current facilities

Other, please specify:

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* 12. If you expect to serve more seniors consumers in FY2023, please tell us the reason(s) for this projected increase (Please check all that apply.)

Increased senior population in my service area

Adding new program/services

Increased marketing/public outreach

Increasing revenue streams (grants, user fees, private donations) and/or other funding

Increasing the area or communities that we will serve

Other, please specify

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* 13. Based on your interactions with seniors and their families, please choose the top five most important issues from the list below facing older adults today with 1 being the most important issue.

	1	2	3	4	5
Financial need (not enough food, money to cover energy costs, etc)	Financial need (not enough food, money to cover energy costs, etc) 1	Financial need (not enough food, money to cover energy costs, etc) 2	Financial need (not enough food, money to cover energy costs, etc) 3	Financial need (not enough food, money to cover energy costs, etc) 4	Financial need (not enough food, money to cover energy costs, etc) 5
Elder abuse and financial exploitation	Elder abuse and financial exploitation 1	Elder abuse and financial exploitation 2	Elder abuse and financial exploitation 3	Elder abuse and financial exploitation 4	Elder abuse and financial exploitation 5
Finding affordable, accessible senior housing	Finding affordable, accessible senior housing 1	Finding affordable, accessible senior housing 2	Finding affordable, accessible senior housing 3	Finding affordable, accessible senior housing 4	Finding affordable, accessible senior housing 5
Respite for caregivers	Respite for caregivers 1	Respite for caregivers 2	Respite for caregivers 3	Respite for caregivers 4	Respite for caregivers 5
Legal assistance	Legal assistance 1	Legal assistance 2	Legal assistance 3	Legal assistance 4	Legal assistance 5
Assistance with housing modifications	Assistance with housing modifications 1	Assistance with housing modifications 2	Assistance with housing modifications 3	Assistance with housing modifications 4	Assistance with housing modifications 5
Assisted living or long-term care facility	Assisted living or long-term care facility 1	Assisted living or long-term care facility 2	Assisted living or long-term care facility 3	Assisted living or long-term care facility 4	Assisted living or long-term care facility 5
Health promotion activities (fall prevention, chronic disease management, health screening and risk assessments, exercise classes etc.)	Health promotion activities (fall prevention, chronic disease management, health screening and risk assessments, exercise classes etc.) 1	Health promotion activities (fall prevention, chronic disease management, health screening and risk assessments, exercise classes etc.) 2	Health promotion activities (fall prevention, chronic disease management, health screening and risk assessments, exercise classes etc.) 3	Health promotion activities (fall prevention, chronic disease management, health screening and risk assessments, exercise classes etc.) 4	Health promotion activities (fall prevention, chronic disease management, health screening and risk assessments, exercise classes etc.) 5
In-home services	In-home services 1	In-home services 2	In-home services 3	In-home services 4	In-home services 5
Aging and Disability Resource (ADRC) or other information/referral services	Aging and Disability Resource (ADRC) or other information/referral services 1	Aging and Disability Resource (ADRC) or other information/referral services 2	Aging and Disability Resource (ADRC) or other information/referral services 3	Aging and Disability Resource (ADRC) or other information/referral services 4	Aging and Disability Resource (ADRC) or other information/referral services 5
Dementia care	Dementia care 1	Dementia care 2	Dementia care 3	Dementia care 4	Dementia care 5
Transportation	Transportation 1	Transportation 2	Transportation 3	Transportation 4	Transportation 5
Access to primary health care services (such as finding a health care provider who accepts Medicare insurance)	Access to primary health care services (such as finding a health care provider who accepts Medicare insurance) 1	Access to primary health care services (such as finding a health care provider who accepts Medicare insurance) 2	Access to primary health care services (such as finding a health care provider who accepts Medicare insurance) 3	Access to primary health care services (such as finding a health care provider who accepts Medicare insurance) 4	Access to primary health care services (such as finding a health care provider who accepts Medicare insurance) 5
Need for more senior center activities	Need for more senior center activities 1	Need for more senior center activities 2	Need for more senior center activities 3	Need for more senior center activities 4	Need for more senior center activities 5
Behavioral health/mental health services for older adults	Behavioral health/mental health services for older adults 1	Behavioral health/mental health services for older adults 2	Behavioral health/mental health services for older adults 3	Behavioral health/mental health services for older adults 4	Behavioral health/mental health services for older adults 5
Public safety	Public safety 1	Public safety 2	Public safety 3	Public safety 4	Public safety 5
Health Care Costs including dental, hearing aids and vision	Health Care Costs including dental, hearing aids and vision 1	Health Care Costs including dental, hearing aids and vision 2	Health Care Costs including dental, hearing aids and vision 3	Health Care Costs including dental, hearing aids and vision 4	Health Care Costs including dental, hearing aids and vision 5

Other, please specify

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* 14. Are there any other urgent needs that you hear about from people you serve? Please list them.

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* 15. Based on your observations, do you perceive any barriers for older adults being able to access the following services is your area:

	Yes	No
Primary health care	Primary health care Yes	Primary health care No
Health care costs including dental, hearing aids and vision	Health care costs including dental, hearing aids and vision Yes	Health care costs including dental, hearing aids and vision No
Transportation	Transportation Yes	Transportation No
Behavioral health/mental health services	Behavioral health/mental health services Yes	Behavioral health/mental health services No
Information about services for seniors (Aging and Disability Resource center)	Information about services for seniors (Aging and Disability Resource center) Yes	Information about services for seniors (Aging and Disability Resource center) No
Affordable, accessible senior housing	Affordable, accessible senior housing Yes	Affordable, accessible senior housing No
Assisted living homes	Assisted living homes Yes	Assisted living homes No
Elder protection	Elder protection Yes	Elder protection No
Hospice/palliative care	Hospice/palliative care Yes	Hospice/palliative care No
Emergency planning and preparedness	Emergency planning and preparedness Yes	Emergency planning and preparedness No
Public safety	Public safety Yes	Public safety No
Geriatric health care services	Geriatric health care services Yes	Geriatric health care services No
In-home personal services	In-home personal services Yes	In-home personal services No
Vocational training	Vocational training Yes	Vocational training No
Assistance with home modifications	Assistance with home modifications Yes	Assistance with home modifications No
Nursing home care	Nursing home care Yes	Nursing home care No
Legal assistance	Legal assistance Yes	Legal assistance No
Dementia care (adult day, in-home supports)	Dementia care (adult day, in-home supports) Yes	Dementia care (adult day, in-home supports) No
Caregiver supports (respite, training, counseling and support groups)	Caregiver supports (respite, training, counseling and support groups) Yes	Caregiver supports (respite, training, counseling and support groups) No

Other (please specify)

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* 16. CONTINUUM OF CARE. Please select the five most important senior services that are missing or insufficient to meet the needs of seniors in your service area with 1 being the most important.

	1	2	3	4	5
Information and referral services	Information and referral services 1	Information and referral services 2	Information and referral services 3	Information and referral services 4	Information and referral services 5
Senior vocational training	Senior vocational training 1	Senior vocational training 2	Senior vocational training 3	Senior vocational training 4	Senior vocational training 5
Transportation	Transportation 1	Transportation 2	Transportation 3	Transportation 4	Transportation 5
Independent senior housing	Independent senior housing 1	Independent senior housing 2	Independent senior housing 3	Independent senior housing 4	Independent senior housing 5
Behavioral mental health services for older adults	Behavioral mental health services for older adults 1	Behavioral mental health services for older adults 2	Behavioral mental health services for older adults 3	Behavioral mental health services for older adults 4	Behavioral mental health services for older adults 5
Legal assistance	Legal assistance 1	Legal assistance 2	Legal assistance 3	Legal assistance 4	Legal assistance 5
Volunteer programs	Volunteer programs 1	Volunteer programs 2	Volunteer programs 3	Volunteer programs 4	Volunteer programs 5
Health promotion/disease prevention classes activities/age appropriate exercise classes	Health promotion/disease prevention classes activities/age appropriate exercise classes 1	Health promotion/disease prevention classes activities/age appropriate exercise classes 2	Health promotion/disease prevention classes activities/age appropriate exercise classes 3	Health promotion/disease prevention classes activities/age appropriate exercise classes 4	Health promotion/disease prevention classes activities/age appropriate exercise classes 5
Chore/homemaker assistance	Chore/homemaker assistance 1	Chore/homemaker assistance 2	Chore/homemaker assistance 3	Chore/homemaker assistance 4	Chore/homemaker assistance 5
Home repair/modification for accessibility	Home repair/modification for accessibility 1	Home repair/modification for accessibility 2	Home repair/modification for accessibility 3	Home repair/modification for accessibility 4	Home repair/modification for accessibility 5
Adult day services	Adult day services 1	Adult day services 2	Adult day services 3	Adult day services 4	Adult day services 5
Senior meals (congregate and or home-delivered meals)	Senior meals (congregate and or home-delivered meals) 1	Senior meals (congregate and or home-delivered meals) 2	Senior meals (congregate and or home-delivered meals) 3	Senior meals (congregate and or home-delivered meals) 4	Senior meals (congregate and or home-delivered meals) 5
In-home respite care	In-home respite care 1	In-home respite care 2	In-home respite care 3	In-home respite care 4	In-home respite care 5
Personal care services	Personal care services 1	Personal care services 2	Personal care services 3	Personal care services 4	Personal care services 5
Palliative and Hospice care	Palliative and Hospice care 1	Palliative and Hospice care 2	Palliative and Hospice care 3	Palliative and Hospice care 4	Palliative and Hospice care 5
Family caregiver supports	Family caregiver supports 1	Family caregiver supports 2	Family caregiver supports 3	Family caregiver supports 4	Family caregiver supports 5
Access to primary care or other medical care (excluding dental)	Access to primary care or other medical care (excluding dental) 1	Access to primary care or other medical care (excluding dental) 2	Access to primary care or other medical care (excluding dental) 3	Access to primary care or other medical care (excluding dental) 4	Access to primary care or other medical care (excluding dental) 5
Health care services including dental, vision and hearing	Health care services including dental, vision and hearing 1	Health care services including dental, vision and hearing 2	Health care services including dental, vision and hearing 3	Health care services including dental, vision and hearing 4	Health care services including dental, vision and hearing 5
Public safety	Public safety 1	Public safety 2	Public safety 3	Public safety 4	Public safety 5
Aging and Disability Resource Centers (ADRC) for information and referral	Aging and Disability Resource Centers (ADRC) for information and referral 1	Aging and Disability Resource Centers (ADRC) for information and referral 2	Aging and Disability Resource Centers (ADRC) for information and referral 3	Aging and Disability Resource Centers (ADRC) for information and referral 4	Aging and Disability Resource Centers (ADRC) for information and referral 5
Emergency planning and preparedness	Emergency planning and preparedness 1	Emergency planning and preparedness 2	Emergency planning and preparedness 3	Emergency planning and preparedness 4	Emergency planning and preparedness 5
Senior center activities/services	Senior center activities/services 1	Senior center activities/services 2	Senior center activities/services 3	Senior center activities/services 4	Senior center activities/services 5
Elder safety	Elder safety 1	Elder safety 2	Elder safety 3	Elder safety 4	Elder safety 5

Other, please specify

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* 17. GOALS. The current state plan has six goals. Please tell us whether you think we should keep each one "as-is," "modify it, narrow the focus," modify it, expand the focus," or "drop it."

	Keep Goal As Is	Modify this Goal, Narrow the Focus	Modify this Goal, Expand the Focus	Drop this Goal	Not Sure
Goal 1: Promote healthy aging and provide access to comprehensive and integrated health care.	Goal 1: Promote healthy aging and provide access to comprehensive and integrated health care. Keep Goal As Is	Goal 1: Promote healthy aging and provide access to comprehensive and integrated health care. Modify this Goal, Narrow the Focus	Goal 1: Promote healthy aging and provide access to comprehensive and integrated health care. Modify this Goal, Expand the Focus	Goal 1: Promote healthy aging and provide access to comprehensive and integrated health care. Drop this Goal	Goal 1: Promote healthy aging and provide access to comprehensive and integrated health care. Not Sure
Comment (if appropriate)
Goal 2: Assist seniors with financial planning, pursuing employment opportunities, and promoting awareness of and access to economic benefits and support services.	Goal 2: Assist seniors with financial planning, pursuing employment opportunities, and promoting awareness of and access to economic benefits and support services. Keep Goal As Is	Goal 2: Assist seniors with financial planning, pursuing employment opportunities, and promoting awareness of and access to economic benefits and support services. Modify this Goal, Narrow the Focus	Goal 2: Assist seniors with financial planning, pursuing employment opportunities, and promoting awareness of and access to economic benefits and support services. Modify this Goal, Expand the Focus	Goal 2: Assist seniors with financial planning, pursuing employment opportunities, and promoting awareness of and access to economic benefits and support services. Drop this Goal	Goal 2: Assist seniors with financial planning, pursuing employment opportunities, and promoting awareness of and access to economic benefits and support services. Not Sure
Comment (if appropriate)
Goal 3: Protect vulnerable seniors from abuse, neglect, self-neglect, and exploitation.	Goal 3: Protect vulnerable seniors from abuse, neglect, self-neglect, and exploitation. Keep Goal As Is	Goal 3: Protect vulnerable seniors from abuse, neglect, self-neglect, and exploitation. Modify this Goal, Narrow the Focus	Goal 3: Protect vulnerable seniors from abuse, neglect, self-neglect, and exploitation. Modify this Goal, Expand the Focus	Goal 3: Protect vulnerable seniors from abuse, neglect, self-neglect, and exploitation. Drop this Goal	Goal 3: Protect vulnerable seniors from abuse, neglect, self-neglect, and exploitation. Not Sure
Comment (if appropriate)
Goal 4: Ensure seniors have access to quality, affordable, accessible, safe, and appropriate senior housing across the continuum of care.	Goal 4: Ensure seniors have access to quality, affordable, accessible, safe, and appropriate senior housing across the continuum of care. Keep Goal As Is	Goal 4: Ensure seniors have access to quality, affordable, accessible, safe, and appropriate senior housing across the continuum of care. Modify this Goal, Narrow the Focus	Goal 4: Ensure seniors have access to quality, affordable, accessible, safe, and appropriate senior housing across the continuum of care. Modify this Goal, Expand the Focus	Goal 4: Ensure seniors have access to quality, affordable, accessible, safe, and appropriate senior housing across the continuum of care. Drop this Goal	Goal 4: Ensure seniors have access to quality, affordable, accessible, safe, and appropriate senior housing across the continuum of care. Not Sure
Comment (if appropriate)
Goal 5: Promote opportunities for meaningful aging, intergenerational connectivity, and civic engagement	Goal 5: Promote opportunities for meaningful aging, intergenerational connectivity, and civic engagement Keep Goal As Is	Goal 5: Promote opportunities for meaningful aging, intergenerational connectivity, and civic engagement Modify this Goal, Narrow the Focus	Goal 5: Promote opportunities for meaningful aging, intergenerational connectivity, and civic engagement Modify this Goal, Expand the Focus	Goal 5: Promote opportunities for meaningful aging, intergenerational connectivity, and civic engagement Drop this Goal	Goal 5: Promote opportunities for meaningful aging, intergenerational connectivity, and civic engagement Not Sure
Comment (if appropriate)
Goal 6: Provide person-centered quality, and affordable home- and community-based long-term support services to provide seniors and the highest quality of life.	Goal 6: Provide person-centered quality, and affordable home- and community-based long-term support services to provide seniors and the highest quality of life. Keep Goal As Is	Goal 6: Provide person-centered quality, and affordable home- and community-based long-term support services to provide seniors and the highest quality of life. Modify this Goal, Narrow the Focus	Goal 6: Provide person-centered quality, and affordable home- and community-based long-term support services to provide seniors and the highest quality of life. Modify this Goal, Expand the Focus	Goal 6: Provide person-centered quality, and affordable home- and community-based long-term support services to provide seniors and the highest quality of life. Drop this Goal	Goal 6: Provide person-centered quality, and affordable home- and community-based long-term support services to provide seniors and the highest quality of life. Not Sure
Comment (if appropriate)

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* 18. Are there any goals that you think should be added to Alaska's State Plan for Senior Services? If yes, please comment below.

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* 19. Does your agency receive Nutrition and Transportation Services (NTS) funding?

Yes