MOBILE WIFI SURVEY Tell us about your experience checking out a Mobile Wifi Hotspot Question Title * 1. How would you rate your experience checking out a Mobile Wifi Hotspot? Excellent Very Good Good Fair Poor Question Title * 2. How easy was the Hotspot to use? Very easy Somewhat easy A little hard Very hard Question Title * 3. Was the usage guide helpful? Very helpful Somewhat helpful Not too helpful Not helpful at all Question Title * 4. Please indicate which of these activities having the Hotspot helped you accomplish (you may select more than one): Made contact with family, friends or community (via email, social media, skype, etc.) School work Job related responsibilities Personal reading (news, ebooks, magazines, etc.) Personal research/hobbies (such as genealogy, finding recipes, etc.) Job search Governmental information (such as taxes, social security, disability, etc.) Health care information Music/film/arts discovery or streaming Gaming Other (please specify) Question Title * 5. How did you hear about the Hotspot lending program? (you may select more than one) A sign or flyer in the library Social media Local news Word of mouth Library website Library staff Other (please specify) Question Title * 6. What did you like most about the experience? Question Title * 7. Is there anything else about the Hotspot borrowing experience you would like to share? Question Title * 8. Can we contact you if we have additional questions about your experience? YES NO IF YES, PLEASE INCLUDE YOUR EMAIL: Thank you for taking the survey and helping the Alameda County Library optimize services! Done