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Customer Service Survey - ACI Service
CVSan contracts with Alameda County Industries (ACI) for solid waste collection and processing services. Your feedback on their provision of services is valuable and important to CVSan.
1.
How did you contact ACI?
Website
Phone
In-person
Other (please specify)
2.
The information/services received from ACI helped me/solved my issue.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
Please explain:
3.
The printed material I received from ACI was accurate and informative.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
Please explain:
4.
ACI's response was prompt, professional, courteous, and helpful.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
Please explain:
5.
How would you rate ACI's overall service?
Excellent
Good
Neutral
Fair
Poor
6.
Are there areas ACI can improve upon?
7.
Would you like CVSan to respond to your comments?
Yes
No
If yes, please provide contact information: