ACHI Member Satisfaction Survey

2017 ACHI Member Satisfaction Survey

As a member of the Association for Community Health Improvement (ACHI), we would like you to complete this brief survey. We want to better understand your professional needs, your experiences with ACHI, and your preferences for future programs and services. Your perceptions are important to us, and we will incorporate survey feedback into future services and programs. ACHI’s Advisory Council will also review and discuss the findings to help guide ACHI’s future.

Individual results will be kept confidential; results will be shared only in the aggregate.

Thank you for your time and feedback. If you experience any difficulties, please contact us at communityhlth@aha.org.

Question Title

* 1. How long have you been a member of ACHI?

Question Title

* 2. What best describes the type of organization you work for?

Question Title

* 3. What best describes your job description or job title?

Other (please specify)

Question Title

* 4. What opportunities do you seek from ACHI? (check all that apply)

Access to educational content (e.g., webinars, reports)

Networking with community health professionals

News about community health and/or community benefit

Discounts on ACHI programs (e.g., annual conference, Quality and Equity Roadmap meeting)

Career development

Other (please specify)

Question Title

* 5. Please rate the value you receive for your money for the following:

	Excellent	Very Good	Good	Fair	Poor	NA/Don't Know
Annual membership dues	Annual membership dues Excellent	Annual membership dues Very Good	Annual membership dues Good	Annual membership dues Fair	Annual membership dues Poor	Annual membership dues NA/Don't Know
Annual conference registration fee	Annual conference registration fee Excellent	Annual conference registration fee Very Good	Annual conference registration fee Good	Annual conference registration fee Fair	Annual conference registration fee Poor	Annual conference registration fee NA/Don't Know

Question Title

* 6. Please rate the importance of ACHI's primary subject areas to your current work.

	1 (least important)	2	3	4	5 (most important)
Access to care and coverage	Access to care and coverage 1 (least important)	Access to care and coverage 2	Access to care and coverage 3	Access to care and coverage 4	Access to care and coverage 5 (most important)
Bridging health care and public health	Bridging health care and public health 1 (least important)	Bridging health care and public health 2	Bridging health care and public health 3	Bridging health care and public health 4	Bridging health care and public health 5 (most important)
Chronic disease prevention and management	Chronic disease prevention and management 1 (least important)	Chronic disease prevention and management 2	Chronic disease prevention and management 3	Chronic disease prevention and management 4	Chronic disease prevention and management 5 (most important)
Community benefit	Community benefit 1 (least important)	Community benefit 2	Community benefit 3	Community benefit 4	Community benefit 5 (most important)
Community health needs assessment	Community health needs assessment 1 (least important)	Community health needs assessment 2	Community health needs assessment 3	Community health needs assessment 4	Community health needs assessment 5 (most important)
Collective impact	Collective impact 1 (least important)	Collective impact 2	Collective impact 3	Collective impact 4	Collective impact 5 (most important)
Measurement and evaluation	Measurement and evaluation 1 (least important)	Measurement and evaluation 2	Measurement and evaluation 3	Measurement and evaluation 4	Measurement and evaluation 5 (most important)
Population Health	Population Health 1 (least important)	Population Health 2	Population Health 3	Population Health 4	Population Health 5 (most important)

Question Title

* 7. What community health issue areas do you think will be of greatest importance to the field over the next 2-3 years?

Question Title

* 8. Please indicate your level of interest in receiving information from each of the following communication mechanisms:

	Strong interest	Moderate interest	Slight interest	No interest
Podcasts	Podcasts Strong interest	Podcasts Moderate interest	Podcasts Slight interest	Podcasts No interest
Blogs	Blogs Strong interest	Blogs Moderate interest	Blogs Slight interest	Blogs No interest
Social networking sites (e.g., Linkedin, Twitter)	Social networking sites (e.g., Linkedin, Twitter) Strong interest	Social networking sites (e.g., Linkedin, Twitter) Moderate interest	Social networking sites (e.g., Linkedin, Twitter) Slight interest	Social networking sites (e.g., Linkedin, Twitter) No interest
Listserv	Listserv Strong interest	Listserv Moderate interest	Listserv Slight interest	Listserv No interest
Webinars	Webinars Strong interest	Webinars Moderate interest	Webinars Slight interest	Webinars No interest
Newsletters	Newsletters Strong interest	Newsletters Moderate interest	Newsletters Slight interest	Newsletters No interest
Telephone audio conferences	Telephone audio conferences Strong interest	Telephone audio conferences Moderate interest	Telephone audio conferences Slight interest	Telephone audio conferences No interest
Online Community-Topic Specific Discussion Forums	Online Community-Topic Specific Discussion Forums Strong interest	Online Community-Topic Specific Discussion Forums Moderate interest	Online Community-Topic Specific Discussion Forums Slight interest	Online Community-Topic Specific Discussion Forums No interest

Question Title

* 9. Please recommend up to three changes or service additions (e.g., education, news, networking, tools, etc) that would increase ACHI's value to you.

Question Title

* 10. Please indicate your level of agreement with the following statements:

	Strongly agree	Agree	Disagree	Strongly disagree	NA/Don't know
ACHI provides me with information, tools and resources to help achieve my work objectives.	ACHI provides me with information, tools and resources to help achieve my work objectives. Strongly agree	ACHI provides me with information, tools and resources to help achieve my work objectives. Agree	ACHI provides me with information, tools and resources to help achieve my work objectives. Disagree	ACHI provides me with information, tools and resources to help achieve my work objectives. Strongly disagree	ACHI provides me with information, tools and resources to help achieve my work objectives. NA/Don't know
ACHI helps me develop as a professional and advance my career.	ACHI helps me develop as a professional and advance my career. Strongly agree	ACHI helps me develop as a professional and advance my career. Agree	ACHI helps me develop as a professional and advance my career. Disagree	ACHI helps me develop as a professional and advance my career. Strongly disagree	ACHI helps me develop as a professional and advance my career. NA/Don't know
ACHI helps me connect to a network of professional peers.	ACHI helps me connect to a network of professional peers. Strongly agree	ACHI helps me connect to a network of professional peers. Agree	ACHI helps me connect to a network of professional peers. Disagree	ACHI helps me connect to a network of professional peers. Strongly disagree	ACHI helps me connect to a network of professional peers. NA/Don't know
I am an engaged member of ACHI.	I am an engaged member of ACHI. Strongly agree	I am an engaged member of ACHI. Agree	I am an engaged member of ACHI. Disagree	I am an engaged member of ACHI. Strongly disagree	I am an engaged member of ACHI. NA/Don't know

Question Title

* 11. Please rate your satisfaction with the service provided by ACHI's staff.

	Very satisfied	Satisfied	Somewhat satisfied	Not satisfied at all	NA/Don't know
Promptness in responding to inquiries	Promptness in responding to inquiries Very satisfied	Promptness in responding to inquiries Satisfied	Promptness in responding to inquiries Somewhat satisfied	Promptness in responding to inquiries Not satisfied at all	Promptness in responding to inquiries NA/Don't know
Courtesy and professionalism	Courtesy and professionalism Very satisfied	Courtesy and professionalism Satisfied	Courtesy and professionalism Somewhat satisfied	Courtesy and professionalism Not satisfied at all	Courtesy and professionalism NA/Don't know
Effectiveness in meeting my needs	Effectiveness in meeting my needs Very satisfied	Effectiveness in meeting my needs Satisfied	Effectiveness in meeting my needs Somewhat satisfied	Effectiveness in meeting my needs Not satisfied at all	Effectiveness in meeting my needs NA/Don't know

Question Title

* 12. Please rate your experience of the overall quality and relevance of the following ACHI services and activities over the past 12 months.

	Excellent	Very Good	Good	Fair	Poor	NA/Don't Know
ACHI Web site	ACHI Web site Excellent	ACHI Web site Very Good	ACHI Web site Good	ACHI Web site Fair	ACHI Web site Poor	ACHI Web site NA/Don't Know
Annual Conference (March 2015 - Dallas)	Annual Conference (March 2015 - Dallas) Excellent	Annual Conference (March 2015 - Dallas) Very Good	Annual Conference (March 2015 - Dallas) Good	Annual Conference (March 2015 - Dallas) Fair	Annual Conference (March 2015 - Dallas) Poor	Annual Conference (March 2015 - Dallas) NA/Don't Know
Webinars	Webinars Excellent	Webinars Very Good	Webinars Good	Webinars Fair	Webinars Poor	Webinars NA/Don't Know
Vendor Directory	Vendor Directory Excellent	Vendor Directory Very Good	Vendor Directory Good	Vendor Directory Fair	Vendor Directory Poor	Vendor Directory NA/Don't Know
Online Career Center (resume and job posting)	Online Career Center (resume and job posting) Excellent	Online Career Center (resume and job posting) Very Good	Online Career Center (resume and job posting) Good	Online Career Center (resume and job posting) Fair	Online Career Center (resume and job posting) Poor	Online Career Center (resume and job posting) NA/Don't Know

Question Title

* 13. Please rate your overall satisfaction with ACHI.

Very satisfied

Satisfied

Somewhat satisfied

Not at all satisfied

NA/Don't know