ACS Community Input

Survey Purpose

The Albuquerque Community Safety department (ACS) will dispatch first responders to 911 calls with or without other first responders from the police and fire departments. Community Safety responders may have backgrounds as social workers, peer to peer support, clinicians, counselors, or similar fields.

The purpose of this survey is to hear from the community about the role ACS should play in the City's emergency response efforts. This means what ACS should look like and what types of issues the community feels comfortable having ACS respond to.

Question Title

* 1. Do you support adding the Community Safety department as a third 911 emergency response option (Police, Fire/Emergency Medical Services, and Community Safety)?

Yes

Unsure

Question Title

* 2. What do you think the Community Safety department should do to improve safety in our community? (Select all that apply)

Connect individuals to community social services to decrease future emergencies

Help de-escalate crisis situations

Improve outcomes for people in crisis

Increase connections with the community

Provide internal City social services to decrease future emergencies

Reduce violent interactions with public safety officials

Use resources more efficiently

Other (please specify)

Question Title

* 3. In addition to responding to 911 calls, the Community Safety department will be providing follow-up and connecting community to services. What types of services should the Community Safety department connect individuals/families to?

Alcohol treatment

Case management services

Community health workers (promotores/promotoras)

Domestic violence services

Drug treatment, overdose prevention, and/or needle exchange

Homeless services

In-patient mental health

Out-patient mental health

Rape crisis services and sexual assault nurse examiners

Sexual health support services

Sobering beds

Social security and Medicaid registration

Veterans affairs services

Other (please specify)

Question Title

* 4. What types of issues would be appropriate for Community Safety responders to address without law enforcement? Know that police officers and emergency medical services can be called for back up at any time. Express your comfort level for each issue.

(While assessing your comfort level, assume ACS will always be deployed with OTHER FIRST RESPONDERS to calls that involve active threats of violence, calls with injury, or the need for emergency medical services.)

	Very Uncomfortable	Uncomfortable	Unsure	Comfortable	Very Comfortable
Alcohol abuse or public intoxication	Alcohol abuse or public intoxication Very Uncomfortable	Alcohol abuse or public intoxication Uncomfortable	Alcohol abuse or public intoxication Unsure	Alcohol abuse or public intoxication Comfortable	Alcohol abuse or public intoxication Very Comfortable
Child abuse	Child abuse Very Uncomfortable	Child abuse Uncomfortable	Child abuse Unsure	Child abuse Comfortable	Child abuse Very Comfortable
Child neglect	Child neglect Very Uncomfortable	Child neglect Uncomfortable	Child neglect Unsure	Child neglect Comfortable	Child neglect Very Comfortable
Concerned resident calling for a check on someone else (welfare check)	Concerned resident calling for a check on someone else (welfare check) Very Uncomfortable	Concerned resident calling for a check on someone else (welfare check) Uncomfortable	Concerned resident calling for a check on someone else (welfare check) Unsure	Concerned resident calling for a check on someone else (welfare check) Comfortable	Concerned resident calling for a check on someone else (welfare check) Very Comfortable
Domestic disputes	Domestic disputes Very Uncomfortable	Domestic disputes Uncomfortable	Domestic disputes Unsure	Domestic disputes Comfortable	Domestic disputes Very Comfortable
Drug abuse or overdose	Drug abuse or overdose Very Uncomfortable	Drug abuse or overdose Uncomfortable	Drug abuse or overdose Unsure	Drug abuse or overdose Comfortable	Drug abuse or overdose Very Comfortable
Drug sales or trafficking	Drug sales or trafficking Very Uncomfortable	Drug sales or trafficking Uncomfortable	Drug sales or trafficking Unsure	Drug sales or trafficking Comfortable	Drug sales or trafficking Very Comfortable
General behavioral or mental health	General behavioral or mental health Very Uncomfortable	General behavioral or mental health Uncomfortable	General behavioral or mental health Unsure	General behavioral or mental health Comfortable	General behavioral or mental health Very Comfortable
Homelessness issues	Homelessness issues Very Uncomfortable	Homelessness issues Uncomfortable	Homelessness issues Unsure	Homelessness issues Comfortable	Homelessness issues Very Comfortable
Human Trafficking/Sex Trafficking	Human Trafficking/Sex Trafficking Very Uncomfortable	Human Trafficking/Sex Trafficking Uncomfortable	Human Trafficking/Sex Trafficking Unsure	Human Trafficking/Sex Trafficking Comfortable	Human Trafficking/Sex Trafficking Very Comfortable
Loud party or loud music	Loud party or loud music Very Uncomfortable	Loud party or loud music Uncomfortable	Loud party or loud music Unsure	Loud party or loud music Comfortable	Loud party or loud music Very Comfortable
Missing person	Missing person Very Uncomfortable	Missing person Uncomfortable	Missing person Unsure	Missing person Comfortable	Missing person Very Comfortable
Needle pickup	Needle pickup Very Uncomfortable	Needle pickup Uncomfortable	Needle pickup Unsure	Needle pickup Comfortable	Needle pickup Very Comfortable
Neighbor complaints or disputes	Neighbor complaints or disputes Very Uncomfortable	Neighbor complaints or disputes Uncomfortable	Neighbor complaints or disputes Unsure	Neighbor complaints or disputes Comfortable	Neighbor complaints or disputes Very Comfortable
Noise complaints	Noise complaints Very Uncomfortable	Noise complaints Uncomfortable	Noise complaints Unsure	Noise complaints Comfortable	Noise complaints Very Comfortable
Sex work (prostitution)	Sex work (prostitution) Very Uncomfortable	Sex work (prostitution) Uncomfortable	Sex work (prostitution) Unsure	Sex work (prostitution) Comfortable	Sex work (prostitution) Very Comfortable
Shoplifting	Shoplifting Very Uncomfortable	Shoplifting Uncomfortable	Shoplifting Unsure	Shoplifting Comfortable	Shoplifting Very Comfortable
Suicide threats or attempts (call for self)	Suicide threats or attempts (call for self) Very Uncomfortable	Suicide threats or attempts (call for self) Uncomfortable	Suicide threats or attempts (call for self) Unsure	Suicide threats or attempts (call for self) Comfortable	Suicide threats or attempts (call for self) Very Comfortable
Suicide threats or attempts (call for someone else)	Suicide threats or attempts (call for someone else) Very Uncomfortable	Suicide threats or attempts (call for someone else) Uncomfortable	Suicide threats or attempts (call for someone else) Unsure	Suicide threats or attempts (call for someone else) Comfortable	Suicide threats or attempts (call for someone else) Very Comfortable
Suspicious persons	Suspicious persons Very Uncomfortable	Suspicious persons Uncomfortable	Suspicious persons Unsure	Suspicious persons Comfortable	Suspicious persons Very Comfortable
Traffic or motor vehicle accident with no injury	Traffic or motor vehicle accident with no injury Very Uncomfortable	Traffic or motor vehicle accident with no injury Uncomfortable	Traffic or motor vehicle accident with no injury Unsure	Traffic or motor vehicle accident with no injury Comfortable	Traffic or motor vehicle accident with no injury Very Comfortable

Question Title

* 5. What types of issues would be appropriate for a police officer and a Community Safety responder to address together? Express your comfort level for each issue.

	Very Uncomfortable	Uncomfortable	Unsure	Comfortable	Very Comfortable
Alcohol abuse or public intoxication	Alcohol abuse or public intoxication Very Uncomfortable	Alcohol abuse or public intoxication Uncomfortable	Alcohol abuse or public intoxication Unsure	Alcohol abuse or public intoxication Comfortable	Alcohol abuse or public intoxication Very Comfortable
Child abuse	Child abuse Very Uncomfortable	Child abuse Uncomfortable	Child abuse Unsure	Child abuse Comfortable	Child abuse Very Comfortable
Child neglect	Child neglect Very Uncomfortable	Child neglect Uncomfortable	Child neglect Unsure	Child neglect Comfortable	Child neglect Very Comfortable
Concerned resident calling for a check on someone else (welfare check)	Concerned resident calling for a check on someone else (welfare check) Very Uncomfortable	Concerned resident calling for a check on someone else (welfare check) Uncomfortable	Concerned resident calling for a check on someone else (welfare check) Unsure	Concerned resident calling for a check on someone else (welfare check) Comfortable	Concerned resident calling for a check on someone else (welfare check) Very Comfortable
Domestic disputes	Domestic disputes Very Uncomfortable	Domestic disputes Uncomfortable	Domestic disputes Unsure	Domestic disputes Comfortable	Domestic disputes Very Comfortable
Drug abuse or overdose	Drug abuse or overdose Very Uncomfortable	Drug abuse or overdose Uncomfortable	Drug abuse or overdose Unsure	Drug abuse or overdose Comfortable	Drug abuse or overdose Very Comfortable
Drug sales or trafficking	Drug sales or trafficking Very Uncomfortable	Drug sales or trafficking Uncomfortable	Drug sales or trafficking Unsure	Drug sales or trafficking Comfortable	Drug sales or trafficking Very Comfortable
General behavioral or mental health	General behavioral or mental health Very Uncomfortable	General behavioral or mental health Uncomfortable	General behavioral or mental health Unsure	General behavioral or mental health Comfortable	General behavioral or mental health Very Comfortable
Homelessness issues	Homelessness issues Very Uncomfortable	Homelessness issues Uncomfortable	Homelessness issues Unsure	Homelessness issues Comfortable	Homelessness issues Very Comfortable
Human Trafficking/Sex Trafficking	Human Trafficking/Sex Trafficking Very Uncomfortable	Human Trafficking/Sex Trafficking Uncomfortable	Human Trafficking/Sex Trafficking Unsure	Human Trafficking/Sex Trafficking Comfortable	Human Trafficking/Sex Trafficking Very Comfortable
Loud party or loud music	Loud party or loud music Very Uncomfortable	Loud party or loud music Uncomfortable	Loud party or loud music Unsure	Loud party or loud music Comfortable	Loud party or loud music Very Comfortable
Missing person	Missing person Very Uncomfortable	Missing person Uncomfortable	Missing person Unsure	Missing person Comfortable	Missing person Very Comfortable
Needle pickup	Needle pickup Very Uncomfortable	Needle pickup Uncomfortable	Needle pickup Unsure	Needle pickup Comfortable	Needle pickup Very Comfortable
Neighbor complaints or disputes	Neighbor complaints or disputes Very Uncomfortable	Neighbor complaints or disputes Uncomfortable	Neighbor complaints or disputes Unsure	Neighbor complaints or disputes Comfortable	Neighbor complaints or disputes Very Comfortable
Noise complaints	Noise complaints Very Uncomfortable	Noise complaints Uncomfortable	Noise complaints Unsure	Noise complaints Comfortable	Noise complaints Very Comfortable
Sex work (prostitution)	Sex work (prostitution) Very Uncomfortable	Sex work (prostitution) Uncomfortable	Sex work (prostitution) Unsure	Sex work (prostitution) Comfortable	Sex work (prostitution) Very Comfortable
Shoplifting	Shoplifting Very Uncomfortable	Shoplifting Uncomfortable	Shoplifting Unsure	Shoplifting Comfortable	Shoplifting Very Comfortable
Suicide threats or attempts (call for self)	Suicide threats or attempts (call for self) Very Uncomfortable	Suicide threats or attempts (call for self) Uncomfortable	Suicide threats or attempts (call for self) Unsure	Suicide threats or attempts (call for self) Comfortable	Suicide threats or attempts (call for self) Very Comfortable
Suicide threats or attempts (call for someone else)	Suicide threats or attempts (call for someone else) Very Uncomfortable	Suicide threats or attempts (call for someone else) Uncomfortable	Suicide threats or attempts (call for someone else) Unsure	Suicide threats or attempts (call for someone else) Comfortable	Suicide threats or attempts (call for someone else) Very Comfortable
Suspicious persons	Suspicious persons Very Uncomfortable	Suspicious persons Uncomfortable	Suspicious persons Unsure	Suspicious persons Comfortable	Suspicious persons Very Comfortable
Traffic or motor vehicle accident with no injury	Traffic or motor vehicle accident with no injury Very Uncomfortable	Traffic or motor vehicle accident with no injury Uncomfortable	Traffic or motor vehicle accident with no injury Unsure	Traffic or motor vehicle accident with no injury Comfortable	Traffic or motor vehicle accident with no injury Very Comfortable

Question Title

* 6. What supplies and equipment do you think Community Safety responders should carry? (Select all that apply)

Baton

BolaWrap (hand-held remote restraint device)

Bulletproof vest

Food and water

Handcuffs

Hygiene products

Narcan (opioid overdose medication)

Narcan to leave with family/friends

Pepper spray

Taser

Zip tie restraints

None

Unsure

Other (please specify)

Question Title

* 7. In the case that an individual is trying to harm themselves or harm others and a Community Safety responder is unable to de-escalate the situation, what do you think is an appropriate response from a Community Safety responder? Express your comfort level for each potential response.

	Very Uncomfortable	Uncomfortable	Unsure	Comfortable	Very comfortable
Call police for back up	Call police for back up Very Uncomfortable	Call police for back up Uncomfortable	Call police for back up Unsure	Call police for back up Comfortable	Call police for back up Very comfortable
Leave the scene	Leave the scene Very Uncomfortable	Leave the scene Uncomfortable	Leave the scene Unsure	Leave the scene Comfortable	Leave the scene Very comfortable
Restrain the individual	Restrain the individual Very Uncomfortable	Restrain the individual Uncomfortable	Restrain the individual Unsure	Restrain the individual Comfortable	Restrain the individual Very comfortable
Use a defense tool	Use a defense tool Very Uncomfortable	Use a defense tool Uncomfortable	Use a defense tool Unsure	Use a defense tool Comfortable	Use a defense tool Very comfortable

Other (please specify)

Question Title

* 8. What percent of current police calls would you expect the Community Safety department to be able to handle?

0-10%

11-20%

21-30%

31-40%

41-50%

51% or more

Question Title

* 9. In which ZIP Code do you live? (enter 5-digit ZIP Code; for example, 87106)

Question Title

* 10. What gender do you identify as?

Female

Male

Nonbinary

Prefer not to answer

Other (please specify)

Question Title

* 11. What is your age?

Under 18

18-24

25-34

35-44

45-54

55-64

65+

Question Title

* 12. Which race or ethnicity best describes you? (Select all that apply)

Asian

Black or African American

Hispanic, Latino(a), or Spanish Origin

Native American or Alaskan Native

Native Hawaiian or Pacific Islander

White

Other (please specify)

Question Title

* 13. Additional comments:

Thank you for taking time to respond to this survey. Survey results and analysis will be posted at cabq.gov/acs.