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* 1. Name of the AASHTO re:source Assessor that visited your laboratory:

This is the individual that conducted the most recent AASHTO re:source on-site assessment at your laboratory.  If more than one Assessor visited your laboratory, please submit a separate evaluation for each individual.

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* 2. How satisfied were you with the service provided by AASHTO re:source office staff? (Please rate office staff that assisted you with general inquiries, scheduling, etc. pertaining to your on-site assessment.)

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* 3. How satisfied were you with the Assessor's communication with your laboratory staff prior to the on-site assessment?

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* 4. How satisfied were you with the Assessor's interaction with your laboratory staff?

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* 5. How satisfied were you with the Assessor's technical knowledge regarding the items covered during the assessment?

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* 6. How satisfied were you with the Assessor's communication of assessment findings?

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* 7. Did the Assessor provide the quality of service that you expect from AASHTO re:source?

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* 8. Was the amount of time scheduled for your on-site assessment:

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* 9. Has the AASHTO re:source assessment process fostered continual improvement in your laboratory?

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* 10. Comments about your Assessor and the AASHTO re:source Laboratory Assessment Program:

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* 11. What does AASHTO re:source do well?

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* 12. What can AASHTO re:source do better?  (Please include improvement suggestions for our programs, services, website, etc.)

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* 13. List any tests or materials that you would like us to consider adding to the scope of the AASHTO re:source Laboratory Assessment Program:

It is helpful if you include identifying information below.  We may contact you only if you agree to be contacted.  Your comments will in no way affect your laboratory's relationship with AASHTO re:source or its standing in the AASHTO Accreditation Program (AAP).

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* 14. Contact Information:

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* 15. May we contact you about your feedback if we have questions?

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* 16. May we have your permission to include your comments in future publications?  (Your name and the name of your organization will not be identified in the publications.)

Thank you for taking the time to submit feedback!  Your comments will help us improve the quality of our programs and services.

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