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Arctic Air Pure Chill 2.0 Customer Satisfaction Survey
Thank you for your purchase of the Arctic Air
®
Pure Chill 2.0! Please answer the short survey below to let us know what you think!
*
1.
How would you rate Arctic Air
®
Pure Chill 2.0 on a scale of 1 to 5 stars? (1 = bad, 5 = love it)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
2.
How would you improve Arctic Air
®
Pure Chill 2.0 to make it a 5 star rating?
*
3.
How likely are you to recommend Arctic Air
®
Pure Chill 2.0 to a friend or family member?
(Required.)
Not Likely
Extremely Likely
Not Likely
Extremely Likely
*
4.
How would you rate the overall cooling provided by Arctic Air
®
Pure Chill 2.0? (1 = bad, 5 = love it)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
5.
How would you rate the
amount of space
cooled by Arctic Air
®
Pure Chill 2.0? (1 = too little, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
6.
How would you rate the
water tank capacity
of Arctic Air
®
Pure Chill 2.0? (1 = too small, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
7.
How would you rate the
sound level
of Arctic Air
®
Pure Chill 2.0? (1 = very loud, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
8.
How would you rate the
adjustable speed levels
of Arctic Air
®
Pure Chill 2.0? (1 = bad, 5 = love it)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
9.
How would you rate the
ease of cleaning
Arctic Air
®
Pure Chill 2.0? (1 = hard, 5 = easy)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
10.
How often do you or do you plan to clean your Arctic Air
®
Pure Chill 2.0 filter?
(Required.)
Once every few years
Once every couple of months
Once a week
A few times per month
Once a season
Never
More than once a week
Once a month
Once a year
Other (please specify)
*
11.
Which feature do you like BEST about Arctic Air
®
Pure Chill 2.0?
(Required.)
Lightweight and portable
Quiet operation
#1 selling air cooler brand in the US
Provides cool, clean air anywhere
4 adjustable speeds
Personal space cooler
New and improved
Eco-friendly
Cool your space quick and easy
Other (please specify)
*
12.
Where do you use your Arctic Air
®
Pure Chill 2.0? (please check all that apply)
(Required.)
Living room
Dining room
Bedroom
Home office
Remote office
Kitchen
Home gym area
Den
Basement
Attic
Kids play room
Outdoors
Sun room
Garage
Shed
Other (please specify)
*
13.
When did you get your Arctic Air
®
Pure Chill 2.0?
(Required.)
June
July
March
October
August
September
January
April
November
February
May
December
*
14.
During which months do you or will you use your Arctic Air
®
Pure Chill 2.0? (please check all that apply)
(Required.)
January
February
March
April
May
June
July
August
September
October
November
December
I haven't used it yet
*
15.
At which store did you purchase Arctic Air
®
Pure Chill 2.0?
(Required.)
Target
Menards
Walgreens
BJ's
Costco
Walmart
Amazon
Kroger
Best Buy
Tractor Supply
CVS
Home Depot
Dollar General
Lowe's
Kohl's
Sam's Club
Bed Bath & Beyond
I didn't purchase one - mine was given to me
Other (please specify)
*
16.
Does the retail packaging above properly explain the features and benefits of Arctic Air
®
Pure Chill 2.0?
(Required.)
Yes
No and this is why:
*
17.
Did the instructions included in the packaging properly explain
how to use
Arctic Air
®
Pure Chill 2.0?
(Required.)
Yes
No and this is why:
*
18.
Were there any issues while unboxing your Arctic Air
®
Pure Chill 2.0?
(Required.)
No
Yes and this was my issue:
*
19.
Have you ever purchased any other Arctic Air
®
products?
(Required.)
Yes - the original Arctic Air® evaporative cooler
Yes - the Arctic Air® Pure Chill evaporative cooler (original)
Yes - the Arctic Air® Tower evaporative cooler
Yes - the Arctic Air® Tower 2.0
Yes - the Arctic Air® Hat
Yes - the Arctic Air® Cap
Yes - the Arctic Air® Freedom
Yes - the Arctic Air® Freedom 2.0
Yes - the Arctic Air® Pocket
Yes - the Arctic Air® Pure Chill XL
No - this is my first Arctic Air® purchase
Yes and this was my issue:
20.
Please share with us any other feedback you have on the Arctic Air
®
Pure Chill 2.0.