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Arctic Air Pocket Chill Customer Satisfaction Survey
Thank you for your purchase of the Arctic Air
®
Pocket Chill! Please answer the short survey below to let us know what you think!
*
1.
How would you rate Arctic Air
®
Pocket Chill on a scale of 1 to 5 stars? (1 = bad, 5 = love it)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
2.
How would you improve Arctic Air
®
Pocket Chill to make it a 5 star rating?
*
3.
How likely are you to recommend Arctic Air
®
Pocket Chill to a friend or family member?
(Required.)
Not Likely
Extremely Likely
Not Likely
Extremely Likely
*
4.
How would you rate the overall cooling provided by Arctic Air
®
Pocket Chill? (1 = bad, 5 = love it)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
5.
How would you rate the
size
of
Arctic Air
®
Pocket Chill? (1 = too little, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
6.
How would you rate the
amount of evaporative cooling mist
from the Arctic Air
®
Pocket Chill? (1 = too small, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
7.
How would you rate the
sound level
of Arctic Air
®
Pocket Chill? (1 = very loud, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
8.
How would you rate the
rechargeable run time
of Arctic Air
®
Pocket Chill? (1 = very loud, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
9.
How would you rate the
adjustable speed levels
of Arctic Air
®
Pocket Chill? (1 = very loud, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
10.
How would you rate the
weight & portability
of Arctic Air
®
Pocket Chill? (1 = hard, 5 = easy)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
11.
Which feature do you like BEST about Arctic Air
®
Pocket Chill?
(Required.)
Provides cool, clean air anywhere
Lightweight and portable
Fits in your pocket
Powerful personal air cooler
Cordless and rechargeable
Quiet operation
Runs up to 12 hours per charge
3 adjustable speeds
Other (please specify)
*
12.
Where do you use your Arctic Air
®
Pocket Chill? (please check all that apply)
(Required.)
Inside the home
Shed
Garage
Mowing the lawn
Gym
Walking the dog
Strolling the baby
Outdoor events
Car
Shopping
Waiting in lines
Outdoor activities
Pool
Beach
Playing sports
Watching sports
Jogging
Sight seeing
Outdoor relaxing
At work
Amusement parks
Picnics
Fairs
Outdoor parties
Other (please specify)
*
13.
When did you get your Arctic Air
®
Pocket Chill?
(Required.)
September
April
July
January
June
May
October
February
August
November
December
March
*
14.
During which months do you or will you use your Arctic Air
®
Pocket Chill? (please check all that apply)
(Required.)
January
February
March
April
May
June
July
August
September
October
November
December
I haven't used it yet
*
15.
At which store did you purchase Arctic Air
®
Pocket Chill?
(Required.)
Target
Menards
Walgreens
BJ's
Costco
Walmart
Amazon
Kroger
Best Buy
Tractor Supply
CVS
Home Depot
Dollar General
Lowe's
Kohl's
Sam's Club
Bed Bath & Beyond
I didn't purchase one - mine was given to me
Other (please specify)
*
16.
Does the retail packaging above properly explain the features and benefits of Arctic Air
®
Pocket Chill?
(Required.)
Yes
No and this is why:
*
17.
Did the instructions included in the packaging properly explain
how to use
Arctic Air
®
Pocket Chill?
(Required.)
Yes
No and this is why:
*
18.
Were there any issues while unboxing your Arctic Air
®
Pocket Chill?
(Required.)
No
Yes and this was my issue:
*
19.
Have you ever purchased any other Arctic Air
®
products?
(Required.)
Yes - the original Arctic Air® evaporative cooler
Yes - the Arctic Air® Pure Chill evaporative cooler
Yes - the Arctic Air® Pure Chill 2.0
Yes - the Arctic Air® Tower evaporative cooler
Yes - the Arctic Air® Tower 2.0
Yes - the Arctic Air® Hat
Yes - the Arctic Air® Cap
Yes - the Arctic Air® Freedom
Yes - the Arctic Air® Freedom 2.0
Yes - the Arctic Air® Pure Chill XL
No - this is my first Arctic Air® purchase
Yes and this was my issue:
20.
Please share with us any other feedback you have on the Arctic Air
®
Pocket Chill.