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Arctic Air Cool Touch Customer Satisfaction Survey
Thank you for your purchase of the Arctic Air
®
Cool Touch! Please answer the short survey below to let us know what you think!
*
1.
How would you rate Arctic Air
®
Cool Touch on a scale of 1 to 5 stars? (1 = bad, 5 = love it)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
2.
How would you improve Arctic Air
®
Cool Touch to make it a 5 star rating?
*
3.
How likely are you to recommend Arctic Air
®
Cool Touch to a friend or family member?
(Required.)
Not Likely
Extremely Likely
Not Likely
Extremely Likely
*
4.
How would you rate the overall cooling provided by Arctic Air
®
Cool Touch? (1 = bad, 5 = love it)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
5.
How would you rate the
built-in cooling plate
of the Arctic Air® Cool Touch? (1 = bad, 5 = love it)
1 star
2 stars
3 stars
4 stars
5 stars
*
6.
How would you rate the
adjustable speed levels
of Arctic Air
®
Cool Touch? (1 = bad, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
7.
How would you rate the
sound level
of Arctic Air
®
Cool Touch? (1 = very loud, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
8.
How would you rate the
size & shape
of Arctic Air
®
Freedom Touch? (1 = bad, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
9.
How would you rate the
weight
of Arctic Air
®
Cool Touch? (1 = heavy, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
10.
How would you rate the
rechargeable run time
of Arctic Air
®
Cool Touch? (1 = very short, 5 = perfect)
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
11.
Which feature do you like BEST about Arctic Air
®
Cool Touch?
(Required.)
3 adjustable speeds
Cordless and rechargeable
Built-in cooling plate
Runs up to 6 hours per charge
Quiet operation
Powerful personal air cooler
Lightweight and portable
USB rechargeable
Other (please specify)
*
12.
Where do you use your Arctic Air
®
Cool Touch (please check all that apply)
(Required.)
Inside the home
Shed
Garage
Mowing the lawn
Gym
Walking the dog
Strolling the baby
Outdoor events
Car
Shopping
Waiting in lines
Outdoor activities
Pool
Beach
Playing sports
Watching sports
Jogging
Sight seeing
Outdoor relaxing
At work
Amusement parks
Picnics
Fairs
Outdoor parties
Other (please specify)
*
13.
When did you get your Arctic Air
®
Cool Touch?
(Required.)
October
November
March
February
August
May
July
December
September
April
January
June
*
14.
During which months do you or will you use your Arctic Air
®
Cool Touch? (please check all that apply)
(Required.)
January
February
March
April
May
June
July
August
September
October
November
December
I haven't used it yet
*
15.
At which store did you purchase Arctic Air
®
Cool Touch?
(Required.)
Target
Menards
Walgreens
BJ's
Costco
Walmart
Amazon
Kroger
Best Buy
Tractor Supply
CVS
Home Depot
Dollar General
Lowe's
Kohl's
Sam's Club
Bed Bath & Beyond
I didn't purchase one - mine was given to me
Other (please specify)
*
16.
Does the retail packaging above properly explain the features and benefits of Arctic Air
®
Cool Touch?
(Required.)
Yes
No and this is why:
*
17.
Did the instructions included in the packaging properly explain
how to use
Arctic Air
®
Cool Touch?
(Required.)
Yes
No and this is why:
*
18.
Were there any issues while unboxing your Arctic Air
®
Cool Touch?
(Required.)
No
Yes and this was my issue:
*
19.
Have you ever purchased any other Arctic Air
®
Cool Touch?
(Required.)
Yes - the original Arctic Air® evaporative cooler
Yes - the Arctic Air® Pure Chill evaporative cooler
Yes - the Arctic Air® Pure Chill 2.0
Yes - the Arctic Air® Tower evaporative cooler
Yes - the Arctic Air® Tower 2.0
Yes - the Arctic Air® Hat
Yes - the Arctic Air® Cap
Yes - the Arctic Air® Freedom
Yes - the Arctic Air® Freedom 2.0
Yes - the Arctic Air® Pure Chill XL
Yes - the Arctic Air® Tower+
Yes - the Arctic Air® Chillwell
Yes - the Arctic Air® Pocket
Yes - the Arctic Air® Chill Zone
Yes - the Arctic Air® Freedom Ultra
Yes - the Arctic Air® Outdoor
Yes - the Arctic Air® Grip Go
Yes - the Arctic Air® Standing Mister
Yes - the Arctic Air® Neck Chill
Yes - the Arctic Air® Freedom Touch
Yes - the Arctic Air® Breeze Jet
Yes - the Arctic Air® Gyro Cool
Yes - the Arctic Air® Turbo Chill
Yes - the Arctic Air® Turbo Chill XL
Yes - the Arctic Air® Active Cool
No - this is my first Arctic Air® purchase
Yes and this was my issue:
20.
Please share with us any other feedback you have on the Arctic Air
®
Cool Touch.