... made me feel welcome and comfortable.
... made me feel welcome and comfortable. Did not meet expectations.
... made me feel welcome and comfortable. Somewhat met expectations.
... made me feel welcome and comfortable. Met all expectations.
... made me feel welcome and comfortable. Exceeded expectations.
... made me feel welcome and comfortable. Far exceeded expectations. Went above and beyond.
... was respectful.
... was respectful. Did not meet expectations.
... was respectful. Somewhat met expectations.
... was respectful. Met all expectations.
... was respectful. Exceeded expectations.
... was respectful. Far exceeded expectations. Went above and beyond.
... was patient and thorough.
... was patient and thorough. Did not meet expectations.
... was patient and thorough. Somewhat met expectations.
... was patient and thorough. Met all expectations.
... was patient and thorough. Exceeded expectations.
... was patient and thorough. Far exceeded expectations. Went above and beyond.
... provided valuable information in an understandable way.
... provided valuable information in an understandable way. Did not meet expectations.
... provided valuable information in an understandable way. Somewhat met expectations.
... provided valuable information in an understandable way. Met all expectations.
... provided valuable information in an understandable way. Exceeded expectations.
... provided valuable information in an understandable way. Far exceeded expectations. Went above and beyond.
... made an effort to find answers to my questions if s/he did not know them.
... made an effort to find answers to my questions if s/he did not know them. Did not meet expectations.
... made an effort to find answers to my questions if s/he did not know them. Somewhat met expectations.
... made an effort to find answers to my questions if s/he did not know them. Met all expectations.
... made an effort to find answers to my questions if s/he did not know them. Exceeded expectations.
... made an effort to find answers to my questions if s/he did not know them. Far exceeded expectations. Went above and beyond.
... met the goal of the appointment (registration, online approval, answered questions, etc.)
... met the goal of the appointment (registration, online approval, answered questions, etc.) Did not meet expectations.
... met the goal of the appointment (registration, online approval, answered questions, etc.) Somewhat met expectations.
... met the goal of the appointment (registration, online approval, answered questions, etc.) Met all expectations.
... met the goal of the appointment (registration, online approval, answered questions, etc.) Exceeded expectations.
... met the goal of the appointment (registration, online approval, answered questions, etc.) Far exceeded expectations. Went above and beyond.
... was knowledgeable about processes and services.
... was knowledgeable about processes and services. Did not meet expectations.
... was knowledgeable about processes and services. Somewhat met expectations.
... was knowledgeable about processes and services. Met all expectations.
... was knowledgeable about processes and services. Exceeded expectations.
... was knowledgeable about processes and services. Far exceeded expectations. Went above and beyond.
