Customer Opinion Survey

Your patronage is appreciated. We would like your help in rating the service you received from us. A moment of your time in completing this online survey will help us service you better in the future. Thank you for the opportunity to serve you.

1. Please complete the demographic information.

2. How did you hear about us?

3. When you called for service, was your phone call answered promptly and courteously?

4. Were you satisfied with the scheduling of your service request?

5. Did we meet the scheduled time?

6. Was the work performed to your satisfaction?

7. Was the technician polite, neat and clean in appearance?

8. Were the charges on the invoice explained to you?

9. Did the technician clean up the work area after the service was performed?

10. Did the technician wear shoe covers while in your home or office?

11. Would you recommend us to others?

12. Considering the service received, how would you rate the charges?

13. How would you rate your overall service experience with us?

14. Additional comments are welcome.

15. May we contact you regarding this survey?