1.  Are you using the renewal pricing functionality within your revenue management software?

2. What percentage of renewals have you captured Year To Date for 2013?

3. Can your residents renew their lease electronically?

4. Do you use social media as a marketing channel for renewal purposes?

5. Do you monitor renewal compliance rates and lease term compliance?

6. If you could change one thing about your current renewal process, what would you change and why?