* 1. How easy is it to navigate our website?

* 2. How easy is it to find the information you are looking for on our website?

* 3. How clear is the information available on our website?

* 4. How visually appealing is our website?

* 5. How would you describe the grey area at the top of each page of the web site?

* 6. How up-to-date is the content on our website?

* 7. How easy was the checkout process on our website?

* 8. How much do you trust the online checkout process on our website?

* 9. Overall, are you satisfied with our website, neither satisfied nor dissatisfied it, or dissatisfied with it?

* 10. How likely are you to recommend our website to others?

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