1. Latest Contact for Service

Our goal is to provide you with the best possible service; please help by answering the following questions.

* 1. What was the nature of your latest contact with us?

* 2. If the contact was for problem resolution, was this a recurring problem?

* 3. Please rate the following categories regarding Information Technology staff:

  Excellent Very Good Good Fair Poor No Opinion
Professionalism
Courteousness
Helpfulness
Your overall experience
Timeliness of response
Usefulness of IT web pages

* 4. Overall, what letter grade would you give our service?

* 5. How well can you perform your job duties with your current computer?

* 6. How well are we meeting your technology needs?

  Excellent Good Fair Poor No Opinion
Hardware
Software
Services

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