1. 2010 Bond Community CenterMember Survey

* 1. Gender

* 2. Age in years?

  14 - 19 20 - 29 30 - 45 46 - 59 60 +
Select the response that describes you.

* 3. How long have you been a member?

* 4. Is our staff friendly?

  Very Satisfied Satisfied Somewhat Satisified Unsatisfied Needs Improvement
Select the response that describes your overall impression.

* 5. My Medical/Health condition was considered prior to/during orientation process?

  very satisfied satisfied somewhat satisfied needs improvement
Select the response that describes your overall impression.

* 6. How would you rate your orientation to the facility?

  very satisfied satisfied somewhat satisfied unsatisfied needs improvement
Select the response that describes your overall impression.

* 7. Is it easy for you to get assistance from a wellness center employee when needed?

  very satisfied satisfied somewhat satisfied unsatisfied needs improvement
Select the response that describes your overall impression.

* 8. Are the programs and services offered meeting or exceeding your expectations?

  very satisfied satisfied somewhat satisfied unsatisfied needs improvement
Select the response that describes your overall impression.

* 9. Are the facilities hours convenient?

  very satisfied satisfied somewhat satisfied unsatisfied needs improvement
Select the response that describes your overall impression.

* 10. Are your concerns resolved timely and to your level of satisfaction?

  very satisfied satisfied somewhat satisfied unsatisfied needs improvement
Select the response that describes your overall impression.

* 11. Are the facilities (i.e. group fitness, locker rooms, pool, etc) kept clean?

  very satisfied satisfied somewhat satisfied unsatisfied needs improvement
Select the response that describes your overall impression.

* 12. How satisfied are you with the equipment?

  very satisfied satisfied somewhat satisfied unsatisfied needs improvement
Select the response that describes your overall impression.

* 13. How often do you do the Aqua Aquatics?

  Daily 3-5x/week 1-2x/week seldom
Select the response which best describes how often you participate.

* 14. How often do you use the cardiovascular equipment?

  daily 3-5x/week 1-2x/week seldom
Select the response which best describes how often you participate.

* 15. How often do you use the strength equipment?

  daily 3-5x/week 1-2x/week seldom
Select the response which best describes how often you participate.

* 16. How often do you use the group fitness room?

  daily 3-5x/week 1-2x/week seldom
Select the response which best describes how often you participate.

* 17. How often do you use the childcare?

  daily 3-5x/week 1-2x/week seldom
Select the response which best describes how often you participate.

* 18. Are you satisfied with member communications (i.e. flyers, schedules, newsletter, etc)?

  very satisfied satisfied somewhat satisfied unsatisfied needs improvement
Select the response that describes your overall impression.

* 19. How would you rate your overall experience?

  very satisfied satisfied somewhat satisfied unsatisfied needs improvement
Select the response that describes your overall impression.

* 20. Have you or would you recommend this center to others?

* 21. If a staff member has provided you with exceptional service, please write staff members's name below and indicate the service provided.

* 22. What do yo like most about the Bellin Health Wellness and Performance Center?

* 23. What would enhance your membership experience?

* 24. Comments

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