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1. 2010 Bond Community CenterMember Survey

1. Gender

2. Age in years?

  14 - 19 20 - 29 30 - 45 46 - 59 60 +
Select the response that describes you.

3. How long have you been a member?

4. Is our staff friendly?

  Very Satisfied Satisfied Somewhat Satisified Unsatisfied Needs Improvement
Select the response that describes your overall impression.

5. My Medical/Health condition was considered prior to/during orientation process?

  very satisfied satisfied somewhat satisfied needs improvement
Select the response that describes your overall impression.

6. How would you rate your orientation to the facility?

  very satisfied satisfied somewhat satisfied unsatisfied needs improvement
Select the response that describes your overall impression.

7. Is it easy for you to get assistance from a wellness center employee when needed?

  very satisfied satisfied somewhat satisfied unsatisfied needs improvement
Select the response that describes your overall impression.

8. Are the programs and services offered meeting or exceeding your expectations?

  very satisfied satisfied somewhat satisfied unsatisfied needs improvement
Select the response that describes your overall impression.

9. Are the facilities hours convenient?

  very satisfied satisfied somewhat satisfied unsatisfied needs improvement
Select the response that describes your overall impression.

10. Are your concerns resolved timely and to your level of satisfaction?

  very satisfied satisfied somewhat satisfied unsatisfied needs improvement
Select the response that describes your overall impression.

11. Are the facilities (i.e. group fitness, locker rooms, pool, etc) kept clean?

  very satisfied satisfied somewhat satisfied unsatisfied needs improvement
Select the response that describes your overall impression.

12. How satisfied are you with the equipment?

  very satisfied satisfied somewhat satisfied unsatisfied needs improvement
Select the response that describes your overall impression.

13. How often do you do the Aqua Aquatics?

  Daily 3-5x/week 1-2x/week seldom
Select the response which best describes how often you participate.

14. How often do you use the cardiovascular equipment?

  daily 3-5x/week 1-2x/week seldom
Select the response which best describes how often you participate.

15. How often do you use the strength equipment?

  daily 3-5x/week 1-2x/week seldom
Select the response which best describes how often you participate.

16. How often do you use the group fitness room?

  daily 3-5x/week 1-2x/week seldom
Select the response which best describes how often you participate.

17. How often do you use the childcare?

  daily 3-5x/week 1-2x/week seldom
Select the response which best describes how often you participate.

18. Are you satisfied with member communications (i.e. flyers, schedules, newsletter, etc)?

  very satisfied satisfied somewhat satisfied unsatisfied needs improvement
Select the response that describes your overall impression.

19. How would you rate your overall experience?

  very satisfied satisfied somewhat satisfied unsatisfied needs improvement
Select the response that describes your overall impression.

20. Have you or would you recommend this center to others?

21. If a staff member has provided you with exceptional service, please write staff members's name below and indicate the service provided.

22. What do yo like most about the Bellin Health Wellness and Performance Center?

23. What would enhance your membership experience?

24. Comments

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