Destaron Property Management Move-in Survey Question Title * 1. In which building do you now reside? Barrie - 101 Kozlov Street Barrie-12 Heather Street Barrie - 1 Bernick Drive Barrie -17 Blake Street Burlington - 476-514 Maple Ave Hamilton - 130 St Joseph's Drive Kitchener - 85 Green Valley Drive Kitchener - 21/41 Pioneer Drive Mississauga - 3125 Queen Frederica Drive Oakville - 1260 Marlborough Court Orillia - 17/21 Coldwater West Orillia - 51 Albert Street Orillia - 109 Westmount Drive Question Title * 2. How did you hear about our building? (You may select more than one answer) View it Sign View it Website Kijiji Drive by Referral / word of mouth Other (please specify) Question Title * 3. How would you rate the customer service you were provided prior to renting in our building? Excellent - Thorough and Friendly Average Very Rushed, Unfriendly Not Provided Not Applicable Building and suite information provided by our representative Building and suite information provided by our representative Excellent - Thorough and Friendly Building and suite information provided by our representative Average Building and suite information provided by our representative Very Rushed, Unfriendly Building and suite information provided by our representative Not Provided Building and suite information provided by our representative Not Applicable The viewing of the suite(s) The viewing of the suite(s) Excellent - Thorough and Friendly The viewing of the suite(s) Average The viewing of the suite(s) Very Rushed, Unfriendly The viewing of the suite(s) Not Provided The viewing of the suite(s) Not Applicable The tour of the building The tour of the building Excellent - Thorough and Friendly The tour of the building Average The tour of the building Very Rushed, Unfriendly The tour of the building Not Provided The tour of the building Not Applicable Additional Comments Question Title * 4. If there was another building you were considering, why did you choose our building? Significantly better here Somewhat better here Similar Somewhat better there Significantly better there N/A Size of unit Size of unit Significantly better here Size of unit Somewhat better here Size of unit Similar Size of unit Somewhat better there Size of unit Significantly better there Size of unit N/A Rent Rent Significantly better here Rent Somewhat better here Rent Similar Rent Somewhat better there Rent Significantly better there Rent N/A Location - near highways, major intersections Location - near highways, major intersections Significantly better here Location - near highways, major intersections Somewhat better here Location - near highways, major intersections Similar Location - near highways, major intersections Somewhat better there Location - near highways, major intersections Significantly better there Location - near highways, major intersections N/A Location - near school / work Location - near school / work Significantly better here Location - near school / work Somewhat better here Location - near school / work Similar Location - near school / work Somewhat better there Location - near school / work Significantly better there Location - near school / work N/A Location - near public transit Location - near public transit Significantly better here Location - near public transit Somewhat better here Location - near public transit Similar Location - near public transit Somewhat better there Location - near public transit Significantly better there Location - near public transit N/A Staff hospitality Staff hospitality Significantly better here Staff hospitality Somewhat better here Staff hospitality Similar Staff hospitality Somewhat better there Staff hospitality Significantly better there Staff hospitality N/A Building cleanliness Building cleanliness Significantly better here Building cleanliness Somewhat better here Building cleanliness Similar Building cleanliness Somewhat better there Building cleanliness Significantly better there Building cleanliness N/A Overall building upkeep Overall building upkeep Significantly better here Overall building upkeep Somewhat better here Overall building upkeep Similar Overall building upkeep Somewhat better there Overall building upkeep Significantly better there Overall building upkeep N/A Building reputation Building reputation Significantly better here Building reputation Somewhat better here Building reputation Similar Building reputation Somewhat better there Building reputation Significantly better there Building reputation N/A Additional Comments Question Title * 5. How would you describe your move in experience? Yes Yes, but it was disorganized / not thorough No Not Applicable Elevator (if applicable) was ready for me to use as scheduled Elevator (if applicable) was ready for me to use as scheduled Yes Elevator (if applicable) was ready for me to use as scheduled Yes, but it was disorganized / not thorough Elevator (if applicable) was ready for me to use as scheduled No Elevator (if applicable) was ready for me to use as scheduled Not Applicable I received all the keys needed I received all the keys needed Yes I received all the keys needed Yes, but it was disorganized / not thorough I received all the keys needed No I received all the keys needed Not Applicable My lease was ready for signature My lease was ready for signature Yes My lease was ready for signature Yes, but it was disorganized / not thorough My lease was ready for signature No My lease was ready for signature Not Applicable I completed a move in inspection report I completed a move in inspection report Yes I completed a move in inspection report Yes, but it was disorganized / not thorough I completed a move in inspection report No I completed a move in inspection report Not Applicable I was given my parking spot (if applicable) I was given my parking spot (if applicable) Yes I was given my parking spot (if applicable) Yes, but it was disorganized / not thorough I was given my parking spot (if applicable) No I was given my parking spot (if applicable) Not Applicable I was given my locker (if applicable) I was given my locker (if applicable) Yes I was given my locker (if applicable) Yes, but it was disorganized / not thorough I was given my locker (if applicable) No I was given my locker (if applicable) Not Applicable Additional Comments Question Title * 6. How would you rate the staff's overall customer service for your move in experience? Excellent Above Average Fair Poor Excellent Above Average Fair Poor Additional Comments Question Title * 7. How would you rate the condition of your new home when you first moved in? Excellent Above Average Fair Poor Flooring Flooring Excellent Flooring Above Average Flooring Fair Flooring Poor Painting Painting Excellent Painting Above Average Painting Fair Painting Poor Kitchen Kitchen Excellent Kitchen Above Average Kitchen Fair Kitchen Poor Bathroom(s) Bathroom(s) Excellent Bathroom(s) Above Average Bathroom(s) Fair Bathroom(s) Poor Overall cleanliness Overall cleanliness Excellent Overall cleanliness Above Average Overall cleanliness Fair Overall cleanliness Poor Additional Comments Question Title * 8. How would you rate the following factors in your new apartment? Extremely satisfied Satisfied Neutral Dissatisfied Extremely dissatisfied Accessiblity of building staff Accessiblity of building staff Extremely satisfied Accessiblity of building staff Satisfied Accessiblity of building staff Neutral Accessiblity of building staff Dissatisfied Accessiblity of building staff Extremely dissatisfied Helpfulness and knowledge of building staff Helpfulness and knowledge of building staff Extremely satisfied Helpfulness and knowledge of building staff Satisfied Helpfulness and knowledge of building staff Neutral Helpfulness and knowledge of building staff Dissatisfied Helpfulness and knowledge of building staff Extremely dissatisfied Cleanliness of building Cleanliness of building Extremely satisfied Cleanliness of building Satisfied Cleanliness of building Neutral Cleanliness of building Dissatisfied Cleanliness of building Extremely dissatisfied Responsiveness to maintenance issues Responsiveness to maintenance issues Extremely satisfied Responsiveness to maintenance issues Satisfied Responsiveness to maintenance issues Neutral Responsiveness to maintenance issues Dissatisfied Responsiveness to maintenance issues Extremely dissatisfied Additional Comments Question Title * 9. Additional comments or suggestions. If you would like a response, please include your name, building and unit number along with preferred contact information. Done