* 1. How easy was it to install our software?

* 2. How quick was the installation process for our software?

* 3. How user-friendly is our software's interface?

* 4. How often does our software freeze or crash?

* 5. How successful is our software in performing its intended task?

* 6. How useful is the included documentation for our software?

* 7. How helpful is the customer support for our software?

* 8. How can we improve our software?

* 9. Overall, are you satisfied with the performance of our software, neither satisfied nor dissatisfied with it, or dissatisfied with it?

* 10. How likely are you to recommend our software to others?

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