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1. How easy was it to install our software?

2. How quick was the installation process for our software?

3. How user-friendly is our software's interface?

4. How often does our software freeze or crash?

5. How successful is our software in performing its intended task?

6. How useful is the included documentation for our software?

7. How helpful is the customer support for our software?

8. How can we improve our software?

9. Overall, are you satisfied with the performance of our software, neither satisfied nor dissatisfied with it, or dissatisfied with it?

10. How likely are you to recommend our software to others?