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This survey is designed to assess your experience with the financial aid office so that we may improve our programs and services. Participation is completely voluntary; and all responses will be anonymous. The survey takes about 5 minutes to complete.

* 1. What is your enrollment status:

* 2. How did you contact the Office of Scholarships and Financial Aid:

* 3. Indicate the day of week and date you contacted the financial aid office:

* 4. What was the reason for your visit to the financial aid office (check all that apply):

* 5. What do you believe would be a reasonable amount of time to wait to speak by phone with a member of the financial aid staff?

* 6. What do you believe would be a reasonable amount of time to wait to meet with a member of the financial aid staff?

* 7. What do you believe would be a reasonable amount of time to wait to receive an email response from the financial aid office?

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