TLMA Department - How Are We Doing? Survey

Dear Customer,
We strive to be a business friendly Agency by providing responsive, accurate, and efficient customer service. As our valued customer, we commit to treat you with courtesy and competency. If you have any comments, we want to hear from you. We value your input as we work to provide a high level of service. We appreciate your time and responses. If you would like to speak with us, please call 951-955-4608. Thank you,

Juan C. Perez, Director of Transportation and Land Management Agency

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* What was the purpose of your visit?

Building Permit

Survey

Planning

General Information

Business Registration

Transportation

Environmental Compliance (NPDES)

Other :

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* This Survey is for A :

Compliment

Suggestion

Concern/problem

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* What did we do well during your visit?

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* What could we have done better?

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* Did you telephone or e-mail prior to coming in?

YES

If you telephoned, please answer the following:

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* Which number did you call?

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* Department:

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* Did you receive courteous service?

	YES	NO
Did you receive courteous service?	Did you receive courteous service? YES	Did you receive courteous service? NO
Did you receive a return call/e-mail?	Did you receive a return call/e-mail? YES	Did you receive a return call/e-mail? NO
Was the call/e-mail returned in a timely manner?	Was the call/e-mail returned in a timely manner? YES	Was the call/e-mail returned in a timely manner? NO
Was the information useful in completing your goal?	Was the information useful in completing your goal? YES	Was the information useful in completing your goal? NO
Were you informed of our website?	Were you informed of our website? YES	Were you informed of our website? NO
If yes, did you find it useful?	If yes, did you find it useful? YES	If yes, did you find it useful? NO
Did you receive accurate information?	Did you receive accurate information? YES	Did you receive accurate information? NO

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* TLMA Office you visited:

Riverside

Palm Desert

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* If you would like a response to any of your comments please print your address, e-mail & phone number below (optional):

Name:

Email:

Address: