Thank you for taking this brief survey! Your responses will only be used to help Jawbone understand how people like you use UP and ways we can improve the UP experience.

* 1. Why are you requesting a refund? Please select all that apply.

* 2. How likely are you to continue using UP?

* 3. How satisfied are you with each of these UP features? If you have not used any of these features, please select “have not used.”

  Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Have not used
Profile (page for your information and messages)
Challenges (joining and pursuing challenges)
Active Mode (daily step count / total walking)
Activity Alerts (band vibrates when you have been stationary for a set amount of time)
Wristband wearability (how the wristband looks and feels)
Sleep Mode (seeing your sleep length / quality)
Eat Mode (logging / tracking your meals)
Overall Reliability (how consistently it works for things like charging, syncing, etc.)
Feed (updates of activity from you and your teammates)
Team (page to see your friends’ scores)
Workout Mode (tracking a workout)
Smart Alarms (band vibrates to wake you up by a certain time)

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