By taking just a few minutes to reflect on your time at Toora, you are helping us to improve our services and keep supporting women in the ACT.

* 1. What is your name? (You don't have to tell us, if you want to stay anonymous)

* 2. Which Toora Women Inc. drug and alcohol service did you use?

* 3. Overall, how satisfied are you with the support received at Toora?

* 4. What was one thing that you found the most helpful about the service(s)

* 5. What was one thing that we could have done better?

* 6. Have you noticed any improvement in your life in these areas?

  None A little A fair bit A lot
Mental Health
Understanding your addiction
Quality of life
Ability to engage effectively with services
Making goals
Self care
Creating a safe network
Using problem solving techniques
Having a better understanding of yourself

* 7. Did any of the following apply whilst staying at Toora?

* 8. Did any of the following apply to you on exiting Toora?

* 9. Did you feel safe and secure during your time at Toora?

* 10. Did you feel that your child was safe and secure when they were staying at our residential properties?

* 11. Were our staff professional and courteous?

  Not very good Average / ok Very good Not applicable
Lesley's Place
Marzenna
Day Program
Outreach
Counselling

* 12. If you stayed at one of our residential properties, how would you rate the following?

  Poor Fair Good Not applicable
Overall condition of your room
Overall condition of the property
After hours on call service

* 13. Would you recommend the service to others?

* 14. Do you have any other comments?

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