511NY Mobile App Question Title * 1. Have you downloaded the 511NY Mobile App? Yes No Question Title * 2. Did you have any difficulty downloading the 511NY Mobile App? If yes, please explain why. Yes No Please explain. Question Title * 3. Have you found the 511NY Mobile App useful? If No, please explain why not. Yes No Please explain. Question Title * 4. For the 511NY Mobile App, how would you rate the following on a scale of 1 to 4, with 4 being the highest? Ease of navigation within the app Quality of the information Usefulness of the services provided Timeliness of information Question Title * 5. Which of the following would you like to see improved within the 511NY Mobile App? Please check all that apply. Icons Colors Navigation Other Other (please specify) Question Title * 6. Are you currently a registered user of My511NY? Yes No Question Title * 7. Do you currently use My511NY on the 511NY Mobile App? Yes No Done