Dean on Call Survey

1. What month did you call Dean on Call?

2. Are you male or female

3. What is your age?

4. What prompted you to call Dean on Call? (Check all that apply)

5. When you called Dean on Call, did you reach the nurse right away?

6. If no, were you able to talk to the nurse in:

7. Please rate your overall satisfaction with the telephone conversation with the nurse.

8. Did the nurse listen carefully, show respect for what you had to say, and explain things in a way that was easy to understand.

9. How did the nurse help you? (Check all that apply)

10. Did you follow the nurses’ recommendation?

11. What could we do differently to better meet your needs?