"Dear Red Hot Night sponsors and attendees, please accept our sincere apologies for the inconvenience you may have received on Saturday, February 8, 2014. At Towne Park, we take great pride in assuring our customer satisfaction. Unfortunately we did not meet your expectations, nor ours. As a testament to strive for perfection, we have taken steps to ensure success in the future. Due to our serious oversight, we are providing a full refund to all sponsors and attendees who chose to use valet service. We deeply value your relationship with Children's Mercy and are committed to providing you the highest level of service. If you have any questions or concerns, please contact email@example.com or 785-817-9332. Thank you."
- Travis Farmer, Towne Park District Manager