Customer satisfaction with their IT services provider is a critical component of RampRate's SPY Index, and it's the kind of information that helps us "change the game" for both buyers and sellers of IT services worldwide.
We very much appreciate your open and honest opinions. This survey will take less than 10 minutes of your time, and all responses are kept confidential.
As a thank you, we are pleased to offer qualified respondents a complimentary review and benchmark of their IT services contract, and a report that summarizes the key findings from this study.
This is an on-going study, so feel free to re-take this survey and rate each of your IT infrastructure services providers.