1. e-Business Center Survey

Thanks for agreeing to complete this survey. Our goal with the e-Business Center to is provide you a simple, safe and convenient way to perform certain tax transactions with the N.C. Department of Revenue. Your feedback will help us refine and improve the e-Business Center as we add new capabilities to it and make it available to more taxpayers.

* 1. Number of employees in your business (or the business you represent):

* 2. Which best describes your role at the business:

* 3. E-Mail Address (Optional):
We will use your e-mail address only to follow up with you for additional feedback.

* 4. Please indicate the type of transaction you performed in the e-Business Center.

* 5. Please indicate the tax type for the transaction you performed in the e-Business Center.

* 6. Tell us how you completed this same type of transaction with the N.C.Department of Revenue before you used the e-Business Center.

* 7. I accomplished what I set out to do with the e-Business Center.

* 8. The NCID registration and login process was easy to understand and complete.

* 9. The e-Business Center registration process was easy to understand and complete.

* 10. The e-Business Center was easy to use and understand.

* 11. I completed my e-Business Center transaction quickly and efficiently.

* 12. The online Quick Start Guide, Get Help feature helped me complete my transaction.

* 13. The Department of Revenue representative I called helped me complete my transaction.

* 14. I will use the e-Business Center again for the same type of transaction.

* 15. I will use the e-Business Center for all my tax-related transactions and inquiries.

* 16. I would recommend the e-Business Center to other businesses.

* 17. I trust that transactions over the e-Business Center are safe and secure.

* 18. Please use this space to provide any additional information or feedback about the e-Business Center.

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