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1. e-Business Center Survey

Thanks for agreeing to complete this survey. Our goal with the e-Business Center to is provide you a simple, safe and convenient way to perform certain tax transactions with the N.C. Department of Revenue. Your feedback will help us refine and improve the e-Business Center as we add new capabilities to it and make it available to more taxpayers.

1. Number of employees in your business (or the business you represent):

2. Which best describes your role at the business:

3. E-Mail Address (Optional):
We will use your e-mail address only to follow up with you for additional feedback.

4. Please indicate the type of transaction you performed in the e-Business Center.

5. Please indicate the tax type for the transaction you performed in the e-Business Center.

6. Tell us how you completed this same type of transaction with the N.C.Department of Revenue before you used the e-Business Center.

7. I accomplished what I set out to do with the e-Business Center.

8. The NCID registration and login process was easy to understand and complete.

9. The e-Business Center registration process was easy to understand and complete.

10. The e-Business Center was easy to use and understand.

11. I completed my e-Business Center transaction quickly and efficiently.

12. The online Quick Start Guide, Get Help feature helped me complete my transaction.

13. The Department of Revenue representative I called helped me complete my transaction.

14. I will use the e-Business Center again for the same type of transaction.

15. I will use the e-Business Center for all my tax-related transactions and inquiries.

16. I would recommend the e-Business Center to other businesses.

17. I trust that transactions over the e-Business Center are safe and secure.

18. Please use this space to provide any additional information or feedback about the e-Business Center.

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