OCLC Web Site Survey (United States)

Introduction

Thank you for visiting the OCLC Web site. The feedback you provide will help us to enhance the Web sit to serve you better in the future. Please take two minutes of your time to give us your opinion. All results are strictly confidential.

Question Title

1. How often do you visit the OCLC Web site?

This is my first time

Daily

Weekly

Monthly

Once a month or less

Several times a year

Once a year

Less than once a year

Question Title

2. Why do you visit the OCLC Web site? (Select all that apply.)

To order OCLC services

To access/logon to OCLC services

To find contact information for OCLC or its partners

To find an OCLC library

To sign up for updates on OCLC activities (e.g., e-mail, RSS, podcasts, etc.)

To learn how to partner with OCLC on programs or services

To read news about the OCLC membership

To read news about programs and research

To get support information (e.g., user guides, tutorials, forms, FAQ's, etc.)

To get information about OCLC services

I clicked a link in an e-mail that took me to the site

I clicked a link on another Web site that took me to the site

Other (please specify)

Question Title

3. Please rate your level of agreement with the following statements about the OCLC Web site.

	Strongly agree	Agree	Neither agree nor disagree	Disagree	Strongly disagree
It is easy to navigate	It is easy to navigate Strongly agree	It is easy to navigate Agree	It is easy to navigate Neither agree nor disagree	It is easy to navigate Disagree	It is easy to navigate Strongly disagree
The layout is well organized	The layout is well organized Strongly agree	The layout is well organized Agree	The layout is well organized Neither agree nor disagree	The layout is well organized Disagree	The layout is well organized Strongly disagree
I can easily find what I need	I can easily find what I need Strongly agree	I can easily find what I need Agree	I can easily find what I need Neither agree nor disagree	I can easily find what I need Disagree	I can easily find what I need Strongly disagree
I would use this site again	I would use this site again Strongly agree	I would use this site again Agree	I would use this site again Neither agree nor disagree	I would use this site again Disagree	I would use this site again Strongly disagree
I would recommend this site to others	I would recommend this site to others Strongly agree	I would recommend this site to others Agree	I would recommend this site to others Neither agree nor disagree	I would recommend this site to others Disagree	I would recommend this site to others Strongly disagree

Please provide comments, if any, on your responses about the OCLC Web site.

Question Title

4. Please provide comments or suggestions, if any, for recommended improvements and/or additions to the OCLC Web site.

Question Title

5. Job Function:

Associate/Assistant Director

Billing

Cataloging

Collection Development

Digital/Archivist

Director

ILL

Library School Student

Library User

Reference

Systems

Training Coordinator

Other (please specify)