1. Survey

With this survey, we invite you to share your insights about the professional development needs of staff charged with delivering campus information services. Along with the input of other survey respondents, your responses will help us identify workshop topics for NITLE's Information Services Camp, a set of events that will offer information services staff the opportunity to learn new skills, develop peer contacts, and energize themselves to meet campus technology challenges (June 1 - 4, 2009, at Smith College; see http://campnis.blog.nitle.org/)

If you would like to receive a summary of the results of this survey, please add your email address at the end.

This survey will take 5 - 10 minutes to complete, and we invite you to complete it by Friday, November 7, 2008.

* What are the top 2-3 priorities for staff skill development for your information services staff in the next 2 years? How do you see those skills contributing to your organization’s mission?

Below is a list of technology and organizational/support skills. This list has been assembled from conversations with participants at past NITLE events and their evaluations of those events, as well as from a broad range of sources about technology trends in higher education. Please check off the level of importance of each topic to your staff development on a scale of 1 - low to 5 - high.

Administrative Systems

* Kuali and open-source ERP

* If you answered 4 or 5, could you briefly describe the projects your unit is planning or supporting in this area, and the skills needed by your staff?

* Data warehousing and supporting business analytics

*  

* UPortal implementation/development

*  

* Emergency notification technologies and practices

*  

* Online course evaluation processes and software

*  

Library, Institutional Repositories, and Publication Services

* Open-source OPAC and ILS systems

* If you answered 4 or 5, could you briefly describe the projects your unit is planning or supporting in this area, and the skills needed by your staff?

* Open source or commercial citation and research organizers (i.e. Zotero, RefWorks)

*  

* Implementing streaming servers for content delivery

*  

* Metadata - standards, best practices, and creating metadata for digital objects


*  

* Intellectual property and rights management as it pertains to the use in an institutional repository/digital collection management system

*  

* Federated searching options and how-to (with multiple institutional repositories/digital collection management systems)

*  

* Text Encoding Initiative (TEI) and XML technologies for archival and teaching projects

*  

Personal and Organizational Development

* Change management and project management for IT projects

* If you answered 4 or 5, could you briefly describe the projects your unit is planning or supporting in this area, and the skills needed by your staff?

Supporting Teaching and Curricular Projects

* New directions for smart classrooms

* If you answered 4 or 5, could you briefly describe the projects your unit is planning or supporting in this area, and the skills needed by your staff?

* Video production and media creation services on campus

*  

* Overview of Geographic Information Systems (GIS) for information services staff

*  

* Managing GIS datasets

*  

* Using media hosting sites in campus academics and operations (e.g., iTunesU and YouTube)

*  

* Lecture capture and publication

*  

* Developing or supporting data/Web 2.0 mashups

*  

* Understanding and supporting 3-D modeling on campus (e.g., tools such as Google's SketchUp and open-source Blender; file formats such as .obj; and publication environments and processes for 3-D objects)

*  

Technology Infrastructure

* New developments in network architectures (e.g., MPLS and VRFs, etc.)

* If you answered 4 or 5, could you briefly describe the projects your unit is planning or supporting in this area, and the skills needed by your staff?

* Identity management and directory services (OpenLDAP, etc.)

*  

* Implementing Help Desk systems and/or help desk best practices.

*  

* Cloud/utility computing technologies

*  

* Web-based videoconferencing technologies and solutions

*  

* Cloud/utility computing technologies

*  

* Supporting users of mobile devices and delivering information services to mobile devices

*  

Other areas?

* What additional organizational or support areas would you add for your campus?

* If you would like a summary of the results, please add your email address here:

Thanks you for your input! If you have other ideas or information, we would love to hear from you directly as well. Please contact Eric Jansson eric.jansson@nitle.org.

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