1. How would you rate your satisfaction with the information or services you received?

2. I got the information or service that I needed. (accessibility)

3. The service or information was clear and understandable. (clarity)

4. The staff was friendly and polite. (courtesy)

5. The staff was well informed. (knowledge)

6. The staff was helpful. (helpfulness)

7. I was served in a timely manner. (timeliness)

8. Additional Comments:

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