Use of Products

Thank you for taking the time to complete the FreePint Survey: News Needs and Preferences for 2011. Please note that your responses will remain *FULLY* anonymous -- neither our editorial team nor any vendors will have the ability to connect responses with individuals/companies.

The questions on this page gather information about your preferences for news content at work.

* How important are each of the following to users at your organisation for their news content?

  1 - not important 2 3 4 - extremely important
Coverage of non-traditional sources (e.g., social media)
Consumer-oriented news
Effective online customer service/help
Industry news
Sentiment or other meta-analysis
Text-based content
Abstracted news items
Company news
Video content
Translated news
General financial news
Availability in mobile format
Alerts
News indexed by internal taxonomy
24/7 live customer service
Near real-time
Newsletter features
Audio content
Deep archive
Native language, other than English

* How frequently do you do any of the following at work?

  Rarely or never Monthly Weekly Daily Multiple times per day
Advise colleagues on news resources
Search for news in video or audio format
Receive a 'news alert' from a news resource based on custom criteria (e.g. search terms)
Deliver news search results to colleagues
Other interaction with news content (indicate below)
Search for archived news text
Search for current news text
Test a new resource for news gathering (free or fee)
Access news on a smart phone or other mobile device

* When you consider a news resource for your organisation, how important are the following factors in a selection?

  1 - not important 2 3 4 - extremely important
Ability to bill usage to accounts
Indexing
Availability in mobile format
Customisation options
Interactive features (e.g., tagging, rating, etc.)
Integration with internal tools and workflow
Integrated sharing/internal publication features
Ease of use for end users
Advanced searching capabilities
Ability to monitor usage
Delivery formats
Direct cost

* Do you integrate any news sources or content into your organisation's intranet?

* Does your organisation subscribe to any premium (paid for) resources for any content?

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