Please take a moment to tell us about your interactions with the KSU Ombuds office. There are only twelve questions in this survey; we anticipate it will take less than five minutes. Your feedback will guide our efforts to improve services to the KSU community. Your responses are completely anonymous.

* 1. I was able to speak with an Ombuds in a reasonable amount of time.

* 2. The Ombuds listened to my concerns.

* 3. I was treated with fairness by the Ombuds office, without bias or prejudice.

* 4. I was treated with respect by the Ombuds office.

* 5. My discussion/s with the Ombuds office were kept confidential to my expectations (unless I gave the Ombuds permission to share some information).

* 6. Working with the Ombuds improved my ability to respond effectively to the situation.

* 7. Options for resolving my concern(s) were discussed.

* 8. Working with the Ombuds office saved time in resolving the situation.

* 9. Working with the Ombuds office saved money in resolving the situation.

* 10. Overall I was satisfied with the assistance I received from the Ombuds office.

* 11. With which ombuds did you consult?

* 12. Please add any comments or suggestions about the services of the ombuds office.